Regional Maintenance Director

ZipRecruiter; Newark (NJ); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Regional Service Director to oversee maintenance operations for apartment communities. This role involves developing project scopes, managing vendor relationships, and ensuring compliance with safety standards. The ideal candidate will have extensive experience in maintenance and construction, strong leadership skills, and the ability to mentor service teams. Join a dynamic environment where your expertise will contribute to the success of property management and community satisfaction. This is a fantastic opportunity for those looking to make a significant impact in a vital role.

Qualifications

• 5-6 years in maintenance/construction for apartment communities.
• Strong knowledge of maintenance aspects in apartment communities.

Responsibilities

• Develop and manage maintenance procedures and contractor bids.
• Conduct safety inspections and ensure compliance with policies.
• Train and mentor service team members effectively.

Skills

Maintenance Management

Construction and Repair

Vendor Management

Communication Skills

Inventory Control

Project Management

Physical Fitness

EPA Certification

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

CMM Systems

Job description

Job Summary:

Under the direction of the Vice President of Service Operations, the Regional Service Director is responsible for developing scope of work and contractor bids, setting standards for apartment community maintenance and turnover, developing service team members, ensuring compliance with maintenance procedures, and establishing safety and inventory control procedures as well as providing CFC certification training and testing.

Administrative Responsibilities:

• Develop detailed specifications, scope of work, and bids for major projects or as requested by RREDs, Real Estate Managers, and Service Directors.
• Bid, negotiate, and supervise vendors for the performance of routine maintenance and projects including turnover, landscaping, pools, and HVAC.
• Recommend vendor selection process and update vendor list.
• Analyze existing condition at properties, helping in the preparation and maintenance of a rolling 5-year capital and major project expense plan.
• Create, implement, and monitor an inventory control system for maintenance supplies.
• Administer all contracts and obtain necessary permits and licenses for work completed.
• Track and control project schedule while achieving completion under budgetary constraints.
• Recommend and monitor ongoing property preventative maintenance programs.
• Assist in maintaining an up-to-date file or library of material suppliers, current labor laws, equipment rental rates, and qualified subcontractors by category.
• Audit and evaluate turnover procedures recommending and ensuring consistency in materials, supplies, final product, vendors, and cost reduction.
• Conduct audit and inspection of storage rooms, paint rooms, maintenance shops, and inventory.
• Conduct property safety inspections with Real Estate Managers/Service Directors and RREMs to help resolve safety situations, audit asbestos/lead compliance.
• Evaluate and provide guidance for the training of Service Managers and other service team members regarding turnover process, inventory control, trade skills, safety, and developing bid specifications.
• Anticipate and recommend capital improvement projects for properties.
• Ensure compliance with safety policy and procedure manual and that all team members are using programs, systems, and protective equipment available.
• Perform other duties as required.
• Support Service Directors with troubleshooting or maintenance repair if needed.

Personnel Development Responsibilities:

• Coordinate uniforms for all service team members to ensure professional dress and appearance.
• Interview and assess candidates for all Service Technician and Director Positions.
• Determine the training needs of service personnel, scheduling or performing the necessary training.
• Coach and mentor service team members, performing assessments as requested or on an annual basis.

Requirements:

• High school diploma or equivalent.
• EPA 608 Type 2 or higher i.e. CFC Certification Universal.
• Reside in or near Newark, Delaware or Philadelphia, Pennsylvania.
• Black Seal License or extensive background working with hot water systems.
• Experience in multi-family make ready board management.
• Background in managing site-wide unit preventative maintenance or capital improvement projects.
• Valid Driver’s License.
• 5-6 years’ experience in maintenance and construction and repair for apartment communities; Minimum 3 years experience in multi-family maintenance managerial position.
• Proficient in Microsoft Office Suite (Excel, Outlook, Teams, and Word) and CMM systems.
• Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities such as bending, kneeling, and pushing.
• Strong English written and verbal communication skills.
• Excellent knowledge of all maintenance aspects in an apartment community and building sciences and ability to complete the service assessment up to the standards of a Regional Service Manager.
• Availability for after-hours emergencies as needed.
• Availability to travel overnight 1-2 times per month.
• Ability to work from home 1-2 times per week.
• Experience with PA Building codes.

FSLA Status: Exempt