Regional Learning Leader: Elevate Grocery Ops

Amazon; Imperial (PA); On-site; USD 65,000 - 103,000; Full time

Job summary

Amazon is seeking a Learning Regional Manager to shape the learning experience and performance of fulfillment-center associates across multiple sites. You will lead training initiatives, analyze performance metrics, and implement L&D solutions in a fast-paced environment.

You will coach site leaders, manage onboarding, and partner with senior leadership to drive improvements through data-driven decisions. This role requires travel between sites and a passion for development.

Qualifications

• Bachelor's degree or equivalent.
• Experience in adult learning theory, including virtual training facilitation and dealing with remote teams, and delivering Soft Skills, Technology Skills and/or Technical or other Systems training.
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
• Experience in making data driven business decisions.
• Experience analyzing metrics to drive business improvements.
• Experience in FCs field Ops settings.

Responsibilities

• Drive site performance through deep analysis of metrics, providing actionable insights and solutions to leadership teams.
• Lead and optimize new hire onboarding processes, including trainer program management and training delivery.
• Develop and implement learning strategies to improve operational efficiency and associate development.
• Partner with senior leadership to drive performance improvements through data-driven decisions.
• Monitor and enhance training effectiveness across multiple processes and roles.
• Provide coaching and mentorship to site leadership on learning and development best practices.
• Develop reporting mechanisms that measure the effectiveness of training, to aid in assurance and process improvement.
• Maintain close relationships with internal and external stakeholders, understanding our highest priority execution pain-points and opportunities, which will translate into learning solutions that improve performance.
• Demonstrate excellent people management and learning facilitation skills.

Skills

Adult Learning Theory

Virtual training

Remote teams

Soft Skills Training

Technology Skills

Technical Training

Systems Training

Stakeholder Management

Data-Driven Decisions

Metrics Analysis

FC Operations

Education

Bachelor's degree

Job description

Amazon is seeking a Learning Regional Manager to shape the learning experience and performance of fulfillment-center associates across multiple sites. You will lead training initiatives, analyze performance metrics, and implement L&D solutions in a fast-paced environment.

You will coach site leaders, manage onboarding, and partner with senior leadership to drive improvements through data-driven decisions. This role requires travel between sites and a passion for development.