Regional Key Accounts Leader: Drive Growth & Lead Teams

MSC Industrial Supply Co.; Reno (NV); On-site; USD 89,000 - 132,000; Full time

Job summary

MSC Industrial Direct Co.,Inc. is seeking a Regional Key Accounts Leader to grow sales by expanding relationships with existing customers and capturing cross-sell opportunities within key accounts.

You will oversee a portfolio ranging from $25K to $250K and coach Market Development Consultants to execute disciplined sales strategies. The role emphasizes on-site service, comprehensive account management, and a strong focus on customer retention and sustainable growth.

Qualifications

• Bachelor's degree in business, sales, or related field required; advanced degree a plus (or equivalent experience).
• 5+ years of progressive sales experience with a track record in new account acquisition, retention, and account penetration; at least 2 years of people leadership experience preferred.

Responsibilities

• Lead and develop a team of Market Development Consultants, building capabilities in customer engagement, account growth, and solution selling.
• Build and strengthen relationships with customers at both functional and executive levels, ensuring retention, satisfaction, and alignment with current and future needs.
• Direct the development and execution of strategies to deepen penetration within accounts, expand revenue opportunities, and achieve team sales and retention targets.
• Serve as a trusted advisor by guiding the team in delivering tailored, value-driven solutions that address customer priorities.
• Oversee the implementation of major company programs and initiatives within assigned territories and accounts.
• Ensure effective use of CRM and account management systems to track sales activity, analyze trends, and deliver accurate forecasting and reporting.
• Partner with internal teams to drive operational excellence and hold the team accountable for exceeding customer expectations through strong service orientation.
• Lead daily operations by overseeing order processing, scanning and verification of shipments, inventory accuracy, and return management to ensure efficiency, accuracy, and team performance.
• Oversee and manage account receivables ensuring financial health through timely collections and disciplined processes.
• Drive the setup, adoption, and optimization of vending and VMI services at new or existing account locations.
• Collaborate with senior sales leadership to design competitive pricing strategies for non-contract customers.
• Monitor market trends, competitors, and emerging technologies, equipping the team to provide forward-looking solutions to customers.
• Prepare and review timely, accurate sales reports to ensure alignment with management expectations and performance standards.
• Foster a culture of collaboration, innovation, accountability, and continuous improvement that reflects company values.
• Represent Market Development Consultants in cross-functional initiatives, ensuring alignment of team execution with broader organizational goals.

Skills

Team leadership

Account management

Sales strategy

Communication

Negotiation

CRM proficiency

Forecasting

Relationship building

Education

Bachelor's degree in business or related field

Tools

CRM systems

MS Office

Job description

MSC Industrial Direct Co.,Inc. is seeking a Regional Key Accounts Leader to grow sales by expanding relationships with existing customers and capturing cross-sell opportunities within key accounts.

You will oversee a portfolio ranging from $25K to $250K and coach Market Development Consultants to execute disciplined sales strategies. The role emphasizes on-site service, comprehensive account management, and a strong focus on customer retention and sustainable growth.