Regional IT Systems Administration Manager

New Mexico Department of Health

Roswell (NM)

On-site

USD 96,000 - 154,000

Full time

24 hours ago

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Job summary

New Mexico Department of Health is seeking a qualified IT lead for the Southeast Region to oversee regional computer support, collaborate with the Network team, and act as a technical lead for enterprise initiatives.

The role focuses on prioritizing Level 2 tasks, managing staff, and delivering reliable IT services that support critical public health programs for New Mexico residents. A strong Windows/VDI background is essential.

Qualifications

Bachelor's degree in a technical field and four years of systems administration experience; eight years total education/experience may substitute.
Experience supporting a Microsoft Windows environment, including troubleshooting incidents and service requests.
Experience working in a VDI environment; knowledge of macOS is preferred.

Responsibilities

Provide oversight of regional IT support services and lead a team of IT professionals.
Prioritize and resolve Level 2 tasks escalated from the DOH Service Desk to support critical operations.
Supervise staff who install, configure, and maintain workstation software and assist with network infrastructure components.
Serve as team lead for enterprise-level technical projects and ensure successful project outcomes.