IT Services Manager - Epic (Resolute/HIM) Leader

Presbyterian Healthcare Services; Albuquerque (NM); On-site; USD 109,000 - 191,000; Full time

Job summary

Presbyterian Healthcare Services is hiring a Manager of IT Services in Albuquerque. The role oversees one or more IT services, including implementation, support, and enhancements, while managing risk, scope, and budgets.

The position requires strong leadership, IT operations know-how, and Epic experience when possible. The Manager will ensure regulatory compliance, ITIL processes, customer engagement with senior leaders, and cross-functional collaboration across infrastructure and applications.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
• 4 years of relevant IT operations experience.
• Epic experience or certifications preferred.
• Experience leading large IT projects across diverse technologies.

Responsibilities

• Lead team communications and execute strategic IT plans and priorities.
• Manage clinical application portfolios, budgets, vendor contracts and financial performance.
• Serve as Service Owner for assigned applications ensuring security and alignment with customer needs.
• Lead major IT initiatives including new systems implementations and improvements.

Skills

Project management

IT leadership

Vendor management

Education

Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field

Job description

Presbyterian Healthcare Services is hiring a Manager of IT Services in Albuquerque. The role oversees one or more IT services, including implementation, support, and enhancements, while managing risk, scope, and budgets.

The position requires strong leadership, IT operations know-how, and Epic experience when possible. The Manager will ensure regulatory compliance, ITIL processes, customer engagement with senior leaders, and cross-functional collaboration across infrastructure and applications.