Head of Enterprise IT Services (Hybrid/Remote)

University of New Mexico; Albuquerque (NM); Hybrid; USD 95,000 - 136,000; Full time

Benefits offered by this job

Benefits package

Remote work eligibility

Educational benefits

Job summary

The University of New Mexico Health Sciences IT (HSIT) is seeking an IT Associate Director to steer enterprise services, computing and support standards, and IT service management. This hybrid role collaborates with HSIT leadership to ensure secure, reliable technology across Health Sciences programs.

The Associate Director will manage licensing, vendor relationships, budgets, and change governance, shaping strategy with campus and Health System partners for optimal service delivery.

Qualifications

• Minimum 7 years of IT leadership experience in enterprise environments.
• Experience with IAM, ITSM, and cloud-based services.
• Strong governance, budgeting, and vendor management experience.
• Ability to collaborate with diverse stakeholders across Health System and Main Campus.

Responsibilities

• Provide leadership and operations oversight for enterprise IT services.
• Guide standards for computing, support practices, and service management.
• Oversee licensing, vendor relationships, and contract renewals.
• Lead governance and change activities with campus and hospital partners.

Skills

Leadership

Strategic planning

Project management

Stakeholder communication

Change management

Education

Bachelor's degree in IT or related field

Tools

IAM

ITSM

Microsoft Entra ID

Microsoft Intune

Cloud services

Vendor management

Job description

The University of New Mexico Health Sciences IT (HSIT) is seeking an IT Associate Director to steer enterprise services, computing and support standards, and IT service management. This hybrid role collaborates with HSIT leadership to ensure secure, reliable technology across Health Sciences programs.

The Associate Director will manage licensing, vendor relationships, budgets, and change governance, shaping strategy with campus and Health System partners for optimal service delivery.