Regional General Manager

The InterMed Group; Albuquerque (NM); On-site; USD 170,000 - 210,000; Full time

Job summary

InterMed is seeking a Regional General Manager to lead our HTM program for a major health system in Albuquerque, NM. This on-site leadership role builds relationships with hospital leadership, removes barriers for the team, and drives results across multiple sites.

The position requires 10+ years of supervisory experience in healthcare technology management, strong communication skills, and the ability to manage budgets and contracts. Equal opportunity employer.

Qualifications

• Bachelor’s degree in electronics, engineering, or business or equivalent experience.
• Relevant certifications such as CHTM or CBET are a plus.
• 10+ years of supervisory experience leading multi-site teams.
• Strong written and verbal communication with data-driven mindset.

Responsibilities

• Deliver annual regional revenue, profit, and service performance targets.
• Lead, coach, and develop regional Tech Managers and technicians.
• Manage on-site hospital partnerships and resolve concerns quickly.
• Oversee repair, calibration, and maintenance of equipment per standards.
• Report monthly results and drive improvements with data.
• Develop budgets and renew contracts; identify growth opportunities.
• Manage on-call, overtime, and billing processes.
• Ensure HIPAA compliance and security policies.

Skills

Leadership

Budgeting

Contract management

Data-driven

Communication

Education

Bachelor’s degree in electronics/engineering/business

CHTM

CBET

Tools

HIPAA compliance

Job description

Regional General ManagerAt InterMed, we’re more than a healthcare technology management provider, we’re a team of dedicated professionals who care deeply about the people we serve and the teammates with whom we grow. Our focus is to keep healthcare providers running smoothly by delivering the most responsive, reliable maintenance and repair in the industry. But just as importantly, we’re building a culture where you can do meaningful work and thrive.We are seeking a Regional General Manager to lead our healthcare technology management program for a major health system in Albuquerque, New Mexico. This is a visible, on-site leadership role for someone who builds strong relationships with hospital leaders, removes barriers for their team, and drives results across multiple sites. This is a full-time benefited position.Responsibilities:Deliver annual business results for the region, including revenue, profit, and service performance.Lead, coach, and develop Tech Managers and service technicians, including training and performance evaluation.Serve as the primary, on-site partner to hospital leadership, building trust and resolving concerns quickly.Oversee repair, calibration, and maintenance of medical equipment in line with regulatory standards.Report monthly performance results to company leadership and use data to drive improvement.Develop and manage budgets aligned with business objectives.Renew contracts and identify growth opportunities within the region.Manage on-call schedules, overtime, and billing processes.Conduct customer satisfaction reviews and act on feedback.Build training programs, service documentation, and support procedures.Ensure compliance with company security policies and HIPAA regulations.InterMed is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics.Preferred Qualifications:Bachelor’s degree in electronics, engineering, business, or equivalent experience.Relevant certification (e.g., CHTM, CBET) a plus.Strong written and verbal communication skills.Highly organized, self-motivated, and comfortable working with data and technology.Knowledge of sales principles a plus.Preferred Experience:10+ years of supervisory experience, including leading multi-site teams.Deep knowledge of healthcare technology management (HTM).Experience managing client relationships, contracts, and budgets in a healthcare or field service environment.