Regional IT Support Specialist - Onsite/Remote, Travel

Kunes Auto Group; Delavan (WI); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

Kunes Auto Group is seeking an IT Specialist to provide onsite and remote IT support for our Walworth County dealerships, based in Delavan, WI. The role involves regional travel and a mix of field-based work with company vehicle reimbursement.

Responsibilities include troubleshooting hardware, software, and networks, managing Help Desk tickets, deploying IT assets, and collaborating with regional IT leadership. A 3+ year IT background and an associate degree are required.

Qualifications

• 3+ years of IT support experience, preferably in a multi-site environment.
• Associate degree or equivalent hands-on IT experience.
• Ability to work independently and manage multiple priorities.
• Strong communication, organization, and customer-service skills.
• Broad knowledge across IT systems (hardware, networking, security, software).
• Valid driver’s license and comfort traveling within the assigned region.

Responsibilities

• Provide onsite and remote IT support for dealership locations within a 10–25 mile regional radius using a company-issued vehicle or mileage reimbursement.
• Troubleshoot hardware, software, and network connectivity issues (wired and wireless).
• Manage and resolve Help Desk tickets in a timely, professional manner.
• Deploy and maintain IT assets, workstations, and infrastructure hardware.
• Install, configure, and maintain network devices, firewalls, antivirus, and security systems.
• Perform system upgrades and software installations.
• Collaborate with end users, other IT Specialists, and regional IT leadership.
• Occasional out-of-town travel for specialized projects (maybe a few times per year).

Skills

IT support

Help Desk

Networking

Troubleshooting

Communication

Multi-site support

Customer service

Security awareness

Education

Associate degree in IT

Tools

Windows OS

Active Directory

Networking gear

Firewalls

VPN

IT asset management

Job description

Kunes Auto Group is seeking an IT Specialist to provide onsite and remote IT support for our Walworth County dealerships, based in Delavan, WI. The role involves regional travel and a mix of field-based work with company vehicle reimbursement.

Responsibilities include troubleshooting hardware, software, and networks, managing Help Desk tickets, deploying IT assets, and collaborating with regional IT leadership. A 3+ year IT background and an associate degree are required.