Regional IT Support Specialist - Remote & Onsite

Kunes Auto Group; Sterling (IL); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(k) with Company Match

Health, Dental, and Vision Insurance

Paid Time Off and Holidays

Employee Assistance Program

Employee Discounts on Vehicles

Job summary

Kunes Auto Group is seeking an IT Specialist to provide both onsite and remote support for our dealerships in NW Illinois and SW Wisconsin, based in Sterling, IL. This field-based role includes troubleshooting IT issues, managing Help Desk tickets, and deploying IT infrastructure.

The position offers competitive pay plans, comprehensive benefits, and opportunities for career growth. Candidates should have 3+ years of experience, a relevant associate degree, and strong technical skills.

Qualifications

• 3+ years of IT support experience in a multi-site environment.
• Broad knowledge across multiple IT systems including hardware and networking.
• Valid driver's license and comfort with regional travel required.

Responsibilities

• Provide onsite and remote IT support for dealership locations.
• Troubleshoot hardware, software, and network issues.
• Manage Help Desk tickets professionally and timely.
• Deploy and maintain IT assets and infrastructure.

Skills

IT support experience

Communication skills

Organizational skills

Customer service skills

Networking knowledge

Hardware troubleshooting

Software installation

Education

Associate degree in IT-related field

Job description

Kunes Auto Group is seeking an IT Specialist to provide both onsite and remote support for our dealerships in NW Illinois and SW Wisconsin, based in Sterling, IL. This field-based role includes troubleshooting IT issues, managing Help Desk tickets, and deploying IT infrastructure.

The position offers competitive pay plans, comprehensive benefits, and opportunities for career growth. Candidates should have 3+ years of experience, a relevant associate degree, and strong technical skills.