Regional IT Support Specialist — Break-Fix & Training

Leggettlogistics; Maryland; On-site; USD 55,000 - 75,000; Full time

Job summary

Leggettlogistics is looking for an IT Support Specialist in Maryland to partner with Corporate and Business Unit IT teams to provide reliable support for IT hardware and software. The role involves significant travel and support for area facilities.

Responsibilities encompass serving as a local point of contact, monitoring technical requests, and providing training to end users. Ideal candidates will have a relevant bachelor's degree and 2-5+ years in IT support.

Qualifications

• 2-5+ years in an IT professional support role.
• Working knowledge of office and manufacturing software.
• Ability to diagnose technical issues independently.

Responsibilities

• Serve as a local point of contact for end users.
• Monitor requests through the IT Service Desk.
• Provide training for end users and document procedures.

Skills

Technical Assistance

Customer Service

Problem Solving

Communication Skills

Education

Bachelor’s degree relevant to the position

Tools

ServiceNow

Active Directory

Job description

Leggettlogistics is looking for an IT Support Specialist in Maryland to partner with Corporate and Business Unit IT teams to provide reliable support for IT hardware and software. The role involves significant travel and support for area facilities.

Responsibilities encompass serving as a local point of contact, monitoring technical requests, and providing training to end users. Ideal candidates will have a relevant bachelor's degree and 2-5+ years in IT support.