Regional Installation Lead (Hybrid) Remote Mon and Fri

Life Fitness; Rosemont (IL); Hybrid; USD 49,000 - 68,000; Full time

Benefits offered by this job

401(k) matching

Medical, dental & vision insurance

Paid time off & holidays

On-site fitness center

Job summary

Life Fitness / Hammer Strength is seeking a Regional Installation Coordinator to drive world-class logistics and service operations across the U.S. and Canada.

This hybrid role is based in Rosemont, IL, with remote options on specific days and in-office collaboration on others. You will manage installation schedules, coordinate with 3PL providers, monitor KPIs like OTIF, and oversee vendor communications while driving cost efficiency and team collaboration.

Qualifications

• 1 to 5 years in operations, logistics, or vendor management.
• Experience with contract management or quoting.
• Proficient in Microsoft Office, especially Excel.
• Strong customer service and stakeholder management.
• Excellent written and verbal communication.
• BA/BS degree preferred.
• Detail-oriented, multitasking in fast-paced environment.
• Strong critical thinking and decision-making.

Responsibilities

• Manage installation schedules for a high-volume customer base across the U.S. and Canada.
• Coordinate with 3PL providers and monitor KPIs including OTIF.
• Oversee vendor communication for ready dates, site surveys, and requirements.
• Drive cost efficiency by managing vendor performance against rate sheets.
• Collaborate with Logistics Coordinators and Customer Operations to consolidate shipments.
• Serve as primary contact for scheduling changes, equipment availability, and service issues.
• Manage reverse logistics, returns, and inventory disposition for your region.
• Perform weekly audits of 3PL billing for accuracy.
• Be the subject matter expert for installation operations in Customer Operations.
• Train and mentor new hires and team members.
• Respond with urgency to time-sensitive issues, outside hours if needed.

Skills

Operations experience

Logistics

Vendor management

Contract management

Excel

Customer service

Communication

Attention to detail

Critical thinking

Education

BA/BS degree

Tools

Oracle ERP

MS Office

Job description

Life Fitness / Hammer Strength is seeking a Regional Installation Coordinator to drive world-class logistics and service operations across the U.S. and Canada.

This hybrid role is based in Rosemont, IL, with remote options on specific days and in-office collaboration on others. You will manage installation schedules, coordinate with 3PL providers, monitor KPIs like OTIF, and oversee vendor communications while driving cost efficiency and team collaboration.