Regional Installation Lead (Hybrid) – Logistics & Vendor Ops

lifefitness; Rosemont (IL); Ibrido; USD 49.000 - 68.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) match

Medical insurance

Dental/Vision insurance

Descrizione del lavoro

Life Fitness / Hammer Strength is seeking a Regional Installation Coordinator to manage installation schedules across the U.S. and Canada from our Rosemont, IL hub.

You will work with 3PL providers, monitor KPIs like OTIF, and ensure accurate, timely installations with strong customer satisfaction. The role blends logistics, vendor management, and operations leadership in a hybrid setup with in-office collaboration Tue–Thu and remote Mon & Fri.

Competenze

• 1 to 5 years of experience in operations, logistics, or vendor management.
• Proficiency in Excel and Oracle ERP systems.
• Strong customer service and communication skills.
• Bachelor's degree preferred.

Mansioni

• Coordinate installation schedules across the U.S. and Canada.
• Collaborate with 3PL providers and monitor KPIs including OTIF.
• Confirm ready dates, site surveys, and customer requirements before shipment.
• Manage vendor performance to drive cost efficiency.
• Work with internal teams to consolidate shipments and streamline processes.
• Serve as primary contact for scheduling changes and service issues.
• Oversee reverse logistics, returns, and inventory disposition.
• Audit 3PL billing weekly for accuracy and compliance.
• Act as SME for installation operations and logistics.
• Train and mentor new hires as needed.
• Respond urgently to time-sensitive issues.

Conoscenze

Logistics coordination

Vendor management

Customer service

Excel

Oracle ERP

Communication skills

Attention to detail

Formazione

BA/BS degree preferred

Strumenti

Microsoft Office Suite

Descrizione del lavoro

Life Fitness / Hammer Strength is seeking a Regional Installation Coordinator to manage installation schedules across the U.S. and Canada from our Rosemont, IL hub.

You will work with 3PL providers, monitor KPIs like OTIF, and ensure accurate, timely installations with strong customer satisfaction. The role blends logistics, vendor management, and operations leadership in a hybrid setup with in-office collaboration Tue–Thu and remote Mon & Fri.