Impactful Hospice & Home Health Intake Leader

Mercy Co; University City (MO); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition assistance

Matched retirement plans

Job summary

Mercy is seeking a Manager of Home Health and Hospice Intake to lead and coordinate intake operations for Hospice and Home Health. You will drive strategic alignment across regions, standardize processes, and optimize resources to ensure high-quality patient experiences for families and caregivers.

The role requires 3–5 years in health operations and leadership experience, with BLS within 90 days and CHPN preferred.

Qualifications

• 3–5 years' experience in health operations.
• Previous leadership/management experience preferred.
• BLS Certification required within 90 days of hire.
• Certified Hospice and Palliative Nurse(CHPN) certification preferred.

Responsibilities

• Lead and coordinate Hospice and Home Health operations with focus on intake roles.
• Initially oversee Hospice Intake for the East region and align Intake services across communities.
• Drive process standardization, optimize resource utilization, and monitor metrics to meet goals.
• Collaborate with leaders, physicians, referral sources, and caregivers to improve communications and workflows.
• Support continued growth and excellence in post-acute care services.

Skills

Strong analytical skills

Strong communication skills

Self-starter

Team leadership

Education

Bachelor's degree in business or related health care field

Job description

Mercy is seeking a Manager of Home Health and Hospice Intake to lead and coordinate intake operations for Hospice and Home Health. You will drive strategic alignment across regions, standardize processes, and optimize resources to ensure high-quality patient experiences for families and caregivers.

The role requires 3–5 years in health operations and leadership experience, with BLS within 90 days and CHPN preferred.