Regional Front Desk Administrator - Patient Care

Suncoast Skin Solutions; Brooksville (OK); On-site; USD 22,000 - 30,000; Full time

Job summary

Suncoast Skin Solutions is seeking a Front Desk Administration professional to greet patients, verify insurance, and manage check-in/out with accuracy and courtesy.

You will schedule appointments, collect payments, and maintain organized records to support efficient office operations and high-quality patient care.

Strong communication, attention to detail, and the ability to multitask in a fast-paced environment are essential for success.

Qualifications

• High school diploma required; experience with clinical administration and customer service preferred.
• Proficient in basic computer skills and able to type at least 45 wpm.
• Knowledge of medical terminology is a plus.

Responsibilities

• Greets all patients in a professional, friendly manner
• Answers phones within a maximum of 3 rings; schedules appointments
• Verifies and scans insurance cards and driver’s license
• Hands out literature and information forms to be filled out by the patient; checks for accuracy and completion
• Reviews patient benefits and eligibility at check-in and check-out
• Enters accurate patient demographic and financial information
• Runs insurance eligibility to ensure active status and if a referral/authorization is needed
• Obtains referrals/authorizations if required by insurance prior to the patient being seen
• Collects payments and balances owed by patients
• Enters charges and payments into billing system
• Scans encounters/notes into the system
• Schedules follow up appointments
• Assists with end-of-day reconciliation and reports
• Ensures neat/tidy waiting room
• Back-up for check-in/check-out
• Maintains confidentiality and follows HIPAA guidelines
• Maintains awareness of federal and state healthcare regulations

Skills

Attention to detail

Organized

Punctual

Team player

Initiative

Calm under pressure

Entry-level support

Education

High school diploma

Tools

EMR systems

Job description

Suncoast Skin Solutions is seeking a Front Desk Administration professional to greet patients, verify insurance, and manage check-in/out with accuracy and courtesy.

You will schedule appointments, collect payments, and maintain organized records to support efficient office operations and high-quality patient care.

Strong communication, attention to detail, and the ability to multitask in a fast-paced environment are essential for success.