Patient Care Front Desk Administrator – Regional Travel

Suncoast Skin Solutions; Punta Gorda (FL); On-site; USD 26,000 - 30,000; Full time

Job summary

Suncoast Skin Solutions is seeking a Front Desk Administration professional in Punta Gorda, FL. The role involves greeting patients, scheduling, verifying insurance, collecting payments, and maintaining front desk operations with a focus on quality customer service.

The position requires a high school diploma, good computer/EMR skills, and at least 1 year in a clinical admin/customer service setting. Occasional regional travel is expected.

Qualifications

• High school diploma is required; knowledge of computer programs and EMR systems is preferred.
• Excellent verbal communication skills and familiarity with clinical terminology are advantageous.
• Minimum of 1 year in a clinical administrative or customer service role is preferred.

Responsibilities

• Greets all patients in a professional, friendly manner.
• Answers phones within three rings and schedules appointments.
• Verifies and scans insurance cards and driver’s licenses.
• Collects payments and balances owed by patients; enters charges into billing system.
• Maintains a neat and tidy waiting room and supports front desk operations.

Skills

Customer service

Verbal communication

Clinical terminology

Medical office etiquette

Education

High school diploma

Job description

Suncoast Skin Solutions is seeking a Front Desk Administration professional in Punta Gorda, FL. The role involves greeting patients, scheduling, verifying insurance, collecting payments, and maintaining front desk operations with a focus on quality customer service.

The position requires a high school diploma, good computer/EMR skills, and at least 1 year in a clinical admin/customer service setting. Occasional regional travel is expected.