Patient Front Desk & Admin Specialist — Regional Travel

Suncoast Skin Solutions; Leesburg (FL); On-site; USD 25,000 - 30,000; Full time

Job summary

Suncoast Skin Solutions in Leesburg, FL is seeking an Administrative Assistant to greet patients, answer calls, verify insurance, and enter demographic and financial information into the billing system. This full-time role supports front desk operations and ensures smooth patient flow and accurate record keeping.

The position requires attention to detail, basic computer skills, and the ability to handle multiple tasks, with occasional travel as needed.

Qualifications

• High school diploma; knowledge of EMR systems and computer programs preferred.
• 1 year in a clinical administrative and customer service field preferred.

Responsibilities

• Greets all patients in a professional, friendly manner.
• Answers phones within a maximum of 3 rings; schedule appointments.
• Verifies and scans insurance cards and driver’s license.
• Hands out appropriate literature and information forms to be filled out by the patient; checks for accuracy and completion.
• Reviews patient benefits and eligibility at check-in and check-out.
• Enter accurate patient demographic and financial information.
• Runs insurance eligibility to ensure active and if a referral/auth is needed.
• Obtains referrals/authorizations if required by insurance prior to the patient being seen.
• Collects appropriate payments and balances owed by patients.
• Enters charges and payments into billing system.
• Scans encounters/clinical/op-notes into the system.
• Schedules follow up appointments.
• Works no show, cancellation and recall reports.
• Ensures full utilization of the Provider’s schedules.
• Balances out end of day business (cash/check/cc) with encounter forms.
• Generates daily batch reconciliation to be reviewed by Manager/Accounting.
• Serves as back-up for check-in and check out.
• Ensures a neat/tidy waiting room.

Skills

Time management

Organized

Team player

Communication

Problem solving

Education

High school diploma

Tools

EMR systems

Job description

Suncoast Skin Solutions in Leesburg, FL is seeking an Administrative Assistant to greet patients, answer calls, verify insurance, and enter demographic and financial information into the billing system. This full-time role supports front desk operations and ensures smooth patient flow and accurate record keeping.

The position requires attention to detail, basic computer skills, and the ability to handle multiple tasks, with occasional travel as needed.