Regional Field Service Technician - Home Nights

Sagent; Jacksonville (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Special hiring bonus

Overtime opportunities

Mileage reimbursement

Medical, dental, vision benefits

401(k) with company match

Paid time off + holidays

Company onboarding and training

Tools, laptop, test equipment provided

Job summary

Sagent is seeking a Field Service Technician to install, troubleshoot, repair, and maintain commercial equipment across a regional territory. The role is hands-on, customer-facing, with technicians typically home nightly.

You will work independently with training and support from experienced technicians, travel within the assigned region, and receive tools, a company laptop, and ongoing onboarding. Local travel and a valid driver’s license are required.

Qualifications

• Strong mechanical aptitude and technical problem-solving skills.
• Experience installing, repairing, maintaining, or troubleshooting equipment.
• Experience with electromechanical systems, electronics, instrumentation, equipment repair, maintenance, IT hardware, or a related technical field.
• Ability to learn new equipment, technology, and diagnostic tools.
• Strong customer-service and communication skills.
• Ability to work independently, stay organized, and manage a field-based schedule.
• Valid driver's license and satisfactory driving record.
• Residence within the assigned service territory.

Responsibilities

• Troubleshoot and repair mechanical, electrical, electronic, software, and PC-based equipment.
• Perform preventative maintenance, calibrations, repairs, and equipment installations.
• Diagnose equipment issues and determine appropriate solutions.
• Work directly with customers to communicate findings and completed service work.
• Manage service calls and required documentation throughout your day.
• Maintain company-issued tools, equipment, and assigned service parts.
• Partner with technical support and other Field Service Technicians when additional expertise is needed.
• Follow applicable safety, quality, and regulatory requirements.

Skills

Mechanical aptitude

Technical problem solving

Customer service

Independence

Valid driver's license

Education

Technical education or related field

Job description

Sagent is seeking a Field Service Technician to install, troubleshoot, repair, and maintain commercial equipment across a regional territory. The role is hands-on, customer-facing, with technicians typically home nightly.

You will work independently with training and support from experienced technicians, travel within the assigned region, and receive tools, a company laptop, and ongoing onboarding. Local travel and a valid driver’s license are required.