Field Service Technician — Home-Nightly Troubleshooter

Sagent; Philadelphia (Philadelphia County); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

$1,000 special hiring bonus

Guaranteed 40 hours per week

Overtime opportunities

Mileage reimbursement for business旅行

Job summary

Sagent is seeking a Field Service Technician to service commercial equipment across an assigned regional territory. You’ll troubleshoot, repair, and install equipment in grocery, deli, retail environments, often working independently and home nightly.

The role offers hands-on problem solving, training, and company support. A valid driver’s license and reliable transportation are required, with opportunities for overtime and career growth within a growing field service organization.

Qualifications

• Strong mechanical aptitude and technical problem-solving skills.
• Experience installing, repairing, maintaining, or troubleshooting equipment.
• Experience with electromechanical systems, electronics, instrumentation, equipment repair, IT hardware, or a related technical field.
• Ability to learn new equipment, technology, and diagnostic tools.
• Strong customer-service and communication skills.
• Valid driver's license and satisfactory driving record.
• Reliable transportation and residence within the assigned service territory.

Responsibilities

• Troubleshoot and repair mechanical, electrical, electronic, software, and PC-based equipment.
• Perform preventative maintenance, calibrations, repairs, and equipment installations.
• Diagnose equipment issues and determine appropriate solutions.
• Work directly with customers to communicate findings and completed service work.
• Manage service calls and required documentation throughout your day.
• Maintain company-issued tools, equipment, and assigned service parts.
• Partner with technical support and other Field Service Technicians when additional expertise is needed.
• Follow applicable safety, quality, and regulatory requirements.

Skills

Mechanical aptitude

Technical problem-solving

Field service experience

Driver's license

Education

Technical education

Job description

Sagent is seeking a Field Service Technician to service commercial equipment across an assigned regional territory. You’ll troubleshoot, repair, and install equipment in grocery, deli, retail environments, often working independently and home nightly.

The role offers hands-on problem solving, training, and company support. A valid driver’s license and reliable transportation are required, with opportunities for overtime and career growth within a growing field service organization.