Regional Field Service Leader - Remote & Data-Driven

Stryker Corporation; Michigan; Remote; USD 89,000 - 193,000; Full time

Job summary

Stryker Corporation is seeking a Remote Regional Manager to lead a regional team of Field Service Technicians supporting Neptune, Dockers, and SCOPIS technologies. You will focus on uptime, coaching, and delivering a seamless customer experience.

You will partner with Sales, ProCare, and service providers, use data to drive improvements, and balance strategic and operational priorities with largely office-based work and some field activity.

Qualifications

• Bachelor’s degree required.
• 6+ years of relevant professional experience.
• Experience with SAP, Salesforce or ServiceMax.
• Strong communication and cross-functional collaboration.

Responsibilities

• Lead and develop a regional team of Field Service Technicians.
• Manage service and performance metrics across the internal team and providers.
• Use data and analytics to identify trends and drive insights for decisions.
• Balance strategic and operational priorities with office-based work and field activities.
• Collaborate with Sales, ProCare and other stakeholders to ensure a seamless customer experience.

Skills

Leadership

Data analysis

Cross-functional

SAP

Salesforce

ServiceMax

Education

Bachelor's degree

Tools

ServiceMax

SAP

Salesforce

Job description

Stryker Corporation is seeking a Remote Regional Manager to lead a regional team of Field Service Technicians supporting Neptune, Dockers, and SCOPIS technologies. You will focus on uptime, coaching, and delivering a seamless customer experience.

You will partner with Sales, ProCare, and service providers, use data to drive improvements, and balance strategic and operational priorities with largely office-based work and some field activity.