Regional Facilities Leader — Defense Tech Ops

Shield; Dallas (TX); On-site; USD 94,000 - 170,000; Full time

Job summary

Shield AI is seeking a Senior Supervisor, Facilities to lead regional Facilities Operations across offices, labs, and hangars. You will supervise Facilities Coordinators, manage budgets, coordinate vendors, and drive improvements to safety and reliability.

You\'ll partner with site leadership to implement global standards, deliver non-capital projects, and ensure consistent employee and customer experience while traveling regionally about 20% of the time.

Qualifications

• Bachelor's degree or equivalent in facilities, engineering, or related field.
• 3+ years of progressive experience in facilities operations, workplace, or campus settings.
• Demonstrated leadership of people, projects, vendors, or cross-functional teams.
• Experience coordinating multi-site facilities operations with competing priorities.
• Ability to plan and deliver workplace improvements, moves, and service rollouts.

Responsibilities

• Directly supervise, coach, and develop Facilities Coordinators assigned to the region.
• Set priorities, clarify ownership, delegate work, and establish consistent expectations for service, responsiveness, documentation, and follow-through.
• Conduct regular team meetings, one-on-ones, performance feedback, development planning, and workload reviews.
• Build cross-site coverage plans, balance workload, and maintain continuity during absences and growth.
• Create a culture of ownership, proactive communication, customer service, safety, and continuous improvement.
• Identify skill, capacity, and succession needs and elevate them through the applicable Facilities Operations leader.
• Lead day-to-day Facilities Operations across offices, engineering spaces, manufacturing environments, laboratories, hangars, warehouses, and secure areas.
• Maintain safe, professional, operationally ready workplaces that support productivity and continuity.
• Coordinate preventive and corrective maintenance, work orders, building services, utilities, and service-provider response.
• Serve as regional Facilities escalation point for outages, service failures, or risks.
• Implement global and regional standards, SOPs, service levels, and documentation practices.
• Coordinate with landlords, property managers, technicians, vendors, and internal partners to resolve issues and reduce disruption.
• Support occupancy changes, moves, events, and other workplace-service needs within the service model.
• Plan and deliver regional non-capital facilities projects and minor improvements.
• Define scope, coordinate stakeholders and vendors, manage schedule and cost, and maintain documentation.
• Provide input for major capital projects and facilitate turnover and training.
• Escalate scope or cost issues to leadership when thresholds are exceeded.
• Direct and coordinate regional vendors, contractors, and service providers.
• Monitor service quality, safety, and performance against contracts and expectations.
• Review invoices, track POs, and support budget and forecasting.
• Identify cost risks and opportunities to improve value without compromising safety or experience.
• Partner with EH&S and Security to implement requirements and ensure compliance.
• Maintain regional reporting and participate in governance reviews.
• Use data and root-cause analysis to improve reliability, workflows, and standards.
• Share lessons learned and best practices across regions.

Skills

Leadership

Facilities ops

Vendor management

Budget management

Cross-site coordination

People development

Education

Bachelor's degree in facilities, engineering, or related field

Tools

CMMS

Job description

Shield AI is seeking a Senior Supervisor, Facilities to lead regional Facilities Operations across offices, labs, and hangars. You will supervise Facilities Coordinators, manage budgets, coordinate vendors, and drive improvements to safety and reliability.

You\'ll partner with site leadership to implement global standards, deliver non-capital projects, and ensure consistent employee and customer experience while traveling regionally about 20% of the time.