Regional EV Field Service Tech - Diagnose & Repair

Orange EV; Charlotte, Northern (NC, KY); Hybrid; USD 34,000 - 52,000; Full time

Job summary

Orange EV, a leader in electric vehicles, seeks a Field Service Technician in Charlotte, NC. You will diagnose and repair local Orange EV vehicles, using remote monitoring data to identify performance concerns and generate reports.

You will collaborate with customers and third-party providers and support sales and field upgrades. The role requires troubleshooting skills, a technical background, and willingness to travel for training and service goals, with an emphasis on safety and customer

Qualifications

• High School Diploma required, technical degree preferred.
• Strong analytical and problem-solving abilities.
• Excellent communication and customer service mindset.

Responsibilities

• Understand the vehicle system to diagnose and repair efficiently.
• Represent Orange EV in a professional manner.
• Use Remote Monitoring System and service records to plan repairs.
• Record all service activity accurately in the system.
• Coordinate with customers and third-party providers for repairs.
• Assist with charging infrastructure logistics and planning.
• Prepare reports on vehicle condition and service results.
• Travel for initial training and to meet service goals.

Skills

Analytical thinking

Customer service

Problem solving

Communication skills

Education

High School Diploma

Related technical degree

Tools

MS Office Suite (Excel, Word, TEAMS)

Job description

Orange EV, a leader in electric vehicles, seeks a Field Service Technician in Charlotte, NC. You will diagnose and repair local Orange EV vehicles, using remote monitoring data to identify performance concerns and generate reports.

You will collaborate with customers and third-party providers and support sales and field upgrades. The role requires troubleshooting skills, a technical background, and willingness to travel for training and service goals, with an emphasis on safety and customer