Regional EV Field Service Technician

Orange EV; Columbia (SC); On-site; USD 45,000 - 70,000; Full time

Job summary

Orange EV is seeking a Field Service Technician to perform regional field service on our electric vehicle fleet. You will diagnose, repair, and provide root cause analysis, and work with customers and third-party providers to ensure reliable operation.

You will leverage Remote Monitoring System data, maintain service records, plan service activities, and support sales and training. Travel is required to cover the region and deliver upgrades as needed.

Qualifications

• 1+ years of experience in automotive or electrical industries.
• Proficient with MS Office (Excel, Word, TEAMS).
• Strong customer service skills.
• Analytical problem-solving abilities.
• Able to lift up to 50–100 lbs and perform related physical tasks.

Responsibilities

• Diagnose and repair Orange EV vehicles at a regional level.
• Represent Orange EV professionally.
• Use Remote Monitoring System and Service Record Keeping System to plan service.
• Record all service activity accurately.
• Communicate with customers and third-party service providers for diagnosis and escalation.
• Coordinate with site manager and electrician on charging infrastructure logistics.
• Evaluate conversion vehicle candidates and report on condition.
• Support Customer Technicians and Third-Party Service Providers with ancillary repairs.
• Provide a secure remote location for tools, parts, and other necessary items.
• Deliver Operator and Maintenance training in addition to sales and business development support.
• Travel as required for initial training and to ensure service goals and customer needs are met.

Skills

Automotive industry experience

Electrical industry experience

MS Office / TEAMS

Customer service

Analytical problem solving

Physical strength and lifting

Education

High School Diploma; technical degree preferred

Job description

Orange EV is seeking a Field Service Technician to perform regional field service on our electric vehicle fleet. You will diagnose, repair, and provide root cause analysis, and work with customers and third-party providers to ensure reliable operation.

You will leverage Remote Monitoring System data, maintain service records, plan service activities, and support sales and training. Travel is required to cover the region and deliver upgrades as needed.