Regional Energy Services Manager

nTech Workforce; Philadelphia (Philadelphia County); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401K Retirement Plan (Discretionary)

Ancillary Coverage (Life, AD&D, STD/LT

Employee Referral Bonus

Bi-Weekly Direct Deposit

Job summary

nTech Workforce is seeking an Account Manager to lead a regional team responsible for coordinating Account Management personnel overseeing electric service delivery, billing, and load management. The role focuses on delivering reliable energy services while driving customer satisfaction and margin growth within the assigned region.

You will manage a diverse team, develop customer-specific plans, and collaborate with several departments to ensure timely service delivery and cost-effective

Qualifications

• Bachelor’s degree in business, engineering, or other relevant discipline.
• 9–12 years of relevant experience in lieu of degree.
• 7–10 years of business experience with emphasis on customer relationship assignments.
• Knowledge of collective bargaining agreements and related procedures, policies and processes.
• Excellent written and oral communication skills, strong analytical skills, and strong technical and financial aptitude.
• Strong relationship building and negotiation experience is necessary.
• Must also possess basic computer skills, and management skills including leadership, coaching, and budgeting.

Responsibilities

• Manage a regional strategy to affect timely service delivery, ensure reliability of service, implement load management, handle billing and credit issues, and promote Company sponsored services to customers.
• Analyze workload volume, assign customers and tasks, establish individual goals, train, coach, and evaluate the performance of Account Management Personnel.
• Direct and support Account Management Personnel in the development and implementation of customer-specific business plans and action plans.
• Manage resource requirements and develop and manage operating budgets to meet needs within a specific region.
• Coordinate the activities of the Energy Services / Large Customer Services Organization with the activities of other Departments within the company to focus on providing reliable energy supply, anticipating and providing for customer needs and providing cost effective delivery services.
• Work closely with External Affairs to ensure support of account management activities.

Skills

Communication skills

Analytical skills

Financial aptitude

Leadership

Coaching

Budgeting

Negotiation

Relationship building

Education

Bachelor’s degree in business, engineering, or other relevant discipline

Experience in lieu of degree (9–12 years)

Job description

nTech Workforce is seeking an Account Manager to lead a regional team responsible for coordinating Account Management personnel overseeing electric service delivery, billing, and load management. The role focuses on delivering reliable energy services while driving customer satisfaction and margin growth within the assigned region.

You will manage a diverse team, develop customer-specific plans, and collaborate with several departments to ensure timely service delivery and cost-effective