Regional Distribution Leader - Drive Safety & Service

Shaw Industries Group, Inc.; Indiana; On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) Retirement Savings Plan

Paid Time Off

Employee Discounts

Job summary

Shaw Industries Group, Inc. is seeking a Regional Operations Manager to oversee the Regional Distribution Center in Elkhart, IN, leading a ~15-person team across two shifts and coordinating with Sales and Customer Service to ensure timely, accurate order fulfillment.

The role emphasizes coaching, performance management, and continuous improvement within a fast-paced logistics network. Travel to regional warehouses may be required, with strong DOT knowledge and a focus on safety and efficiency.

Qualifications

• Bachelor's degree and 1+ year of logistics experience; or associate degree and 3+ years of logistics experience or High School Diploma/GED & 5-7 years of logistics management/supervisor experience.
• Experience working with hourly associates, with a demonstrated ability to guide teams toward shared operational goals.
• Proven ability to coach and develop leadership teams to improve performance and operational efficiency.
• Commitment to maintaining high standards and driving continuous improvement across all areas of responsibility.
• Ability to collaborate effectively with cross-functional teams, including Sales and Customer Service, to meet customer expectations.

Responsibilities

• Oversee the overall performance of the Regional Distribution Center (RDC), ensuring safety, customer experience, associate engagement, and cost efficiency.
• Provide clear, consistent direction to associates across all shifts, removing operational barriers and promoting effective daily execution.
• Drive accountability by working directly with your team to reinforce performance expectations, provide coaching, and support their ongoing growth.
• Collaborate daily with Sales and Customer Service teams to resolve customer exceptions and uphold Shaw’s high standards for service delivery.
• Communicate regularly with Director of Regional Operations to report on facility performance and identify opportunities for continuous improvement.
• Maintain a safe working environment for all associates, ensuring compliance with DOT regulations and company safety protocols.
• Motivate and empower associates to meet facility goals, implementing process improvements and fostering a culture of ownership and initiative.
• Expand market presence for Shaw Truck by negotiating freight rates and securing new business, while ensuring customer needs are met consistently.
• Optimize the use of transportation equipment and personnel to ensure timely and efficient delivery and pick-up services.

Skills

Leadership

Coaching

Communication

DOT compliance knowledge

Education

Bachelor's degree

Associate degree

High School Diploma/GED

Job description

Shaw Industries Group, Inc. is seeking a Regional Operations Manager to oversee the Regional Distribution Center in Elkhart, IN, leading a ~15-person team across two shifts and coordinating with Sales and Customer Service to ensure timely, accurate order fulfillment.

The role emphasizes coaching, performance management, and continuous improvement within a fast-paced logistics network. Travel to regional warehouses may be required, with strong DOT knowledge and a focus on safety and efficiency.