Regional Distribution Manager: Lead Ops & Growth

Shaw Industries Ltd; Elkhart (IN); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Health Savings Account

Employee discounts

401(k) Retirement Savings Plan

Career development & education support

Paid Time Off

Parental leave

Job summary

Shaw Industries Group, Inc. is seeking a Regional Operations Manager to lead the Regional Distribution Center in Elkhart, IN.

You will guide a ~15-person team across two shifts, ensuring safe, efficient, and customer-focused operations for receiving, storing, and shipping flooring products. The role emphasizes coaching, performance management, and continuous improvement in a fast-paced distribution network, with cross-functional collaboration with Sales and Customer Service to meet service

Qualifications

• Bachelor's degree and 1+ year of logistics experience; or associate degree and 3+ years of logistics experience or High School Diploma/GED & 5-7 years of logistics management/supervisor experience.
• Hands-on experience managing operational processes and resolving challenges in a fast-paced environment.
• Ability to collaborate effectively with cross-functional teams, including Sales and Customer Service, to meet customer expectations.

Responsibilities

• Oversee the overall performance of the Regional Distribution Center (RDC), ensuring excellence in safety, customer experience, associate engagement, and cost efficiency.
• Provide clear, consistent direction to associates across all shifts, removing operational barriers and promoting effective daily execution.
• Drive accountability by working directly with your team to reinforce performance expectations, provide coaching, and support their ongoing growth and engagement.
• Collaborate daily with Sales and Customer Service teams to resolve customer exceptions and uphold Shaw's high standards for service delivery.
• Communicate regularly with Director of Regional Operations to report on facility performance and identify opportunities for continuous improvement.
• Maintain a safe working environment for all associates, ensuring compliance with DOT regulations and company safety protocols.
• Motivate and empower associates to meet facility goals, implementing process improvements and fostering a culture of ownership and initiative.
• Expand market presence for Shaw Truck by negotiating freight rates and securing new business, while ensuring customer needs are met consistently.
• Optimize the use of transportation equipment and personnel to ensure timely and efficient delivery and pick-up services.

Skills

Team leadership

Safety & DOT compliance

Cross-functional collaboration

Operations optimization

Coaching & development

Education

Bachelor's degree in logistics or related field

Job description

Shaw Industries Group, Inc. is seeking a Regional Operations Manager to lead the Regional Distribution Center in Elkhart, IN.

You will guide a ~15-person team across two shifts, ensuring safe, efficient, and customer-focused operations for receiving, storing, and shipping flooring products. The role emphasizes coaching, performance management, and continuous improvement in a fast-paced distribution network, with cross-functional collaboration with Sales and Customer Service to meet service