Regional Director — Hospice Operations & Quality

Socket.dev; Daytona Beach (FL); On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Mileage Reimbursement

Paid Holidays

Education Support & CEUs

Life Insurance

Job summary

Gentiva Hospice is seeking a Regional Director of Operational Excellence to join our leadership team to strengthen branch operations, onboarding, and QAPI initiatives across the region.

You will partner with clinical and administrative leaders to ensure regulatory readiness, high-quality patient care, and staff engagement while traveling regularly to assigned branches. Reports to the VP of Operations and leads on-site audits and education.

Qualifications

• RN license required in your state of residence.
• Minimum of five years’ operations or leadership experience, with at least three years in hospice preferred.
• Strong communication, coaching, and leadership skills.
• CPR certification.
• Willingness to travel regularly throughout the assigned region.

Responsibilities

• Serve as a strategic advisor and mentor to branch leaders, ensuring alignment with operational and clinical standards.
• Provide hands-on onboarding, coaching, and retention of new leaders.
• Conduct on-site visits and audits, identifying opportunities for education and process improvement.
• Collaborate with leadership teams to promote clinical compliance, high-quality patient care, and staff engagement.
• Coordinate with regional leaders, medical directors, and corporate staff to implement operational best practices.
• Support preparation and readiness for inspections, licensure, and accreditation surveys.
• Lead hospice quality assurance and performance improvement (QAPI) activities.
• Participate in patient care coordination and hospice service delivery reviews across varied settings.
• Track in‑service training compliance and support professional development across the region.

Skills

Leadership

Communication

Coaching

Time management

Regulatory compliance

Data-driven

Travel readiness

Education

Bachelor’s degree in nursing

Tools

EMR systems

Excel

PowerPoint

Job description

Gentiva Hospice is seeking a Regional Director of Operational Excellence to join our leadership team to strengthen branch operations, onboarding, and QAPI initiatives across the region.

You will partner with clinical and administrative leaders to ensure regulatory readiness, high-quality patient care, and staff engagement while traveling regularly to assigned branches. Reports to the VP of Operations and leads on-site audits and education.