Regional Director of Hospice Operations Excellence

Gentiva; Plantation (FL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Career Advancement Opportunities

Wellness Programs

Education Support & Tuition Assistance

Job summary

Gentiva is seeking a Regional Director of Operational Excellence to lead hospice branch operations across Florida, partnering with clinical and administrative leaders to strengthen teams, ensure regulatory readiness, and deliver high-quality patient care in diverse settings.

The role requires RN licensure, five+ years in operations/leadership with at least three years in hospice, and strong coaching, communication, and data-driven improvement skills. Regular regional travel is required.

Qualifications

• Active RN license in your state of residence.
• Minimum of five years’ operations or leadership experience, with at least three in hospice.
• Strong communication, coaching, and leadership skills.

Responsibilities

• Serve as a strategic advisor and mentor to branch leaders, ensuring alignment with operational and clinical standards.
• Provide hands-on support with onboarding, coaching, and retention of new leaders.
• Conduct on-site visits and audits, identifying opportunities for education, training, and process improvement.
• Collaborate with leadership teams to promote clinical compliance, high-quality patient care, and staff engagement.
• Coordinate with regional leaders, medical directors, and corporate staff to implement operational best practices.
• Support preparation and readiness for inspections, licensure, and accreditation surveys.
• Serve as a resource for regulatory updates, clinical systems, and policy compliance.
• Lead hospice quality assurance and performance improvement (QAPI) activities.
• Participate in patient care coordination and hospice service delivery reviews across varied settings.
• Track in-service training compliance and support professional development across the region.

Skills

RN license

Leadership

Communication

CPR certification

Travel readiness

Education

Bachelor's degree in Nursing

Tools

EMR systems

Excel

PowerPoint

Job description

Gentiva is seeking a Regional Director of Operational Excellence to lead hospice branch operations across Florida, partnering with clinical and administrative leaders to strengthen teams, ensure regulatory readiness, and deliver high-quality patient care in diverse settings.

The role requires RN licensure, five+ years in operations/leadership with at least three years in hospice, and strong coaching, communication, and data-driven improvement skills. Regular regional travel is required.