Regional Director, Hearing Care — Lead Multi-Clinic (75% Travel)

Sonova USA, Inc.; Detroit (MI); On-site; USD 110,000 - 130,000; Full time

Job summary

Sonova USA, Inc. is seeking a Regional Director, Hearing Care for Michigan. You will direct the Regional Manager and a team of Hearing Care professionals, driving sales budgets and KPIs while coaching staff and ensuring exceptional customer care.

You will lead talent initiatives, oversee operations and capital projects, and travel regionally up to 75% to support clinics and growth in the Michigan region.

Qualifications

• Requires a Bachelor’s degree or equivalent experience.
• MBA preferred.
• Minimum 2–3 years of multi-unit management in a sales/retail environment.
• Experience in hearing healthcare is a plus.
• Willingness to travel up to 75% regionally.

Responsibilities

• Lead and direct the Regional Manager, Hearing Care and a team of professionals to achieve KPIs and budgets.
• Coach and develop staff, manage recruitment, performance, and succession plans.
• Drive customer-focused care and ensure HIPAA/compliance adherence.
• Collaborate with other leaders on talent management initiatives and capital projects.
• Oversee portfolio management, real estate coordination, and brand standards.

Skills

Leadership

Sales management

KPI tracking

Coaching & mentoring

Multi-unit management

Communication

Education

Bachelor's Degree

MBA (preferred)

Tools

Microsoft Office

PowerPoint

Excel

Job description

Sonova USA, Inc. is seeking a Regional Director, Hearing Care for Michigan. You will direct the Regional Manager and a team of Hearing Care professionals, driving sales budgets and KPIs while coaching staff and ensuring exceptional customer care.

You will lead talent initiatives, oversee operations and capital projects, and travel regionally up to 75% to support clinics and growth in the Michigan region.