Regional Director, Hearing Care — Florida | 25% Bonus

Sonova USA, Inc.; Jacksonville (FL); On-site; USD 110,000 - 130,000; Full time

Job summary

Sonova USA, Inc. is seeking a Regional Director - Hearing Care for Florida. You will lead a team of Hearing Care Professionals and support staff, driving sales budgets, KPIs, and customer care excellence across the region.

The role requires strong leadership, travel up to 60%, and a strategic focus on talent development, change management, and regulatory compliance. A bachelor’s degree is required; MBA is preferred.

Qualifications

• Bachelor’s degree or equivalent experience required; MBA preferred.
• Willing to travel up to 50-60% of the time.
• Hearing healthcare, medical retail, or retail experience is a plus.
• Strong verbal, written and virtual communication skills.
• Solid business acumen and marketing/promo experience.
• Analytical and problem-solving skills; leadership and coaching ability.
• Multi-unit management experience; proficiency with MS Office.

Responsibilities

• Lead and inspire the regional sales team to meet KPIs and revenue targets.
• Coach and develop the Hearing Care Professionals and support staff in the region.
• Drive change management and ensure policy compliance across the team.
• Collaborate with leaders on talent management and succession planning.
• Ensure customer-centric care and adherence to HIPAA and licensing rules.
• Support portfolio management and Openings/Closures/Renovations in the region.

Skills

Verbal and written communication

Business acumen

Marketing experience

Analytical and problem solving

Leadership and mentoring

Multi-unit management

MS Office (PowerPoint/Excel/Outlook)

Education

Bachelor's degree or equivalent

MBA preferred

Tools

Microsoft Office

PowerPoint

Excel

Outlook

Job description

Sonova USA, Inc. is seeking a Regional Director - Hearing Care for Florida. You will lead a team of Hearing Care Professionals and support staff, driving sales budgets, KPIs, and customer care excellence across the region.

The role requires strong leadership, travel up to 60%, and a strategic focus on talent development, change management, and regulatory compliance. A bachelor’s degree is required; MBA is preferred.