Regional Director, Hearing Care — Growth Leader & Coach

Sonova USA, Inc.; New York (NY); Presencial; USD 120.000 - 145.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual bonus

Auto allowance

Descripción de la vacante

Sonova USA, Inc. is seeking a Regional Director, Hearing Care in New York to lead a team of Hearing Care Professionals and support staff. You will drive sales performance, KPI achievement, and customer-experience excellence while mentoring leaders and managing talent across a designated region.

You will collaborate with other leaders on change initiatives, portfolio management, and compliance with HIPAA and licensing requirements, ensuring alignment with AudioNova standards and company strategy.

Formación

• Bachelor's Degree or equivalent
• Willing to travel up to 50-60%
• Strong business acumen
• Marketing and promotion experience
• Leadership, coaching, mentorship and counseling skills
• Multi-unit management experience
• Proficient with Microsoft Office and Outlook (PowerPoint/Excel)

Responsabilidades

• Lead and inspire the regional sales team to achieve KPIs including revenue targets, ASP, GM, LCM, Help Rate and Same Day Help
• Coach and develop Hearing Care Professionals and support staff, including hiring, development and performance management
• Manage change management initiatives and align with company policies
• Motivate the team to adopt AudioNova policies and procedures
• Guide customer-centered care through the MEET journey and best practices for visits
• Ensure compliance with HIPAA, licensure, CEUs and billing for dispensing staff
• Collaborate with other leaders on talent management, succession planning and leadership development
• Drive engagement across the region and monitor industry trends
• Coordinate portfolio initiatives with Real Estate, Facilities & Branding
• Support integration of new clinics/employees through acquisitions or greenfield
• Foster a culture aligned with AudioNova values and vision
• Support Senior Director, Sales on strategic projects

Conocimientos

Leadership

Strategic thinking

Sales management

Team development

Budget oversight

Educación

Bachelor's degree or equivalent

MBA preferred

Herramientas

MS Office

PowerPoint

Excel

Descripción del empleo

Sonova USA, Inc. is seeking a Regional Director, Hearing Care in New York to lead a team of Hearing Care Professionals and support staff. You will drive sales performance, KPI achievement, and customer-experience excellence while mentoring leaders and managing talent across a designated region.

You will collaborate with other leaders on change initiatives, portfolio management, and compliance with HIPAA and licensing requirements, ensuring alignment with AudioNova standards and company strategy.