Regional Director, Access & Reimbursement

Pfizer; Minneapolis (MN); On-site; USD 189,000 - 315,000; Full time

Job summary

Pfizer seeks a Regional Director, I & I to lead a regional team of Field Reimbursement Managers (FRMs) and drive access strategies for the I & I portfolio. You will manage FRMs, coach performance, and coordinate across Brand, Market Access and Legal to ensure compliant, patient-centric access solutions.

The role requires 10+ years in pharma operations with payer and reimbursement expertise, plus 3–5+ years of leadership.

Qualifications

• Bachelor's degree required; advanced degree (MBA, MPH, PharmD) preferred.
• Minimum 10 years of experience in pharmaceutical field operations, patient services, reimbursement, or access/hub management.
• Minimum 3–5+ years of people management experience leading, coaching, or developing field-based access, reimbursement, patient services, hub-facing, or customer-facing teams.
• Direct experience with specialty pharmacy, hub programs, or patient support services in a regulated environment.
• Strong working knowledge of the access and reimbursement landscape, including benefits investigation, prior authorization, step edits, appeals, payer policy, coverage pathways, specialty pharmacy fulfillment, and insurance coverage processes.

Responsibilities

• Direct supervision for all regional FRMs, with day-to-day direction, compliance oversight, and strategic guidance.
• Oversee FRM execution as field-based access leaders, including patient needs assessments, reimbursement navigation, HCP education, payer-policy clarification, and hub enrollment support.
• Set and enforce performance expectations aligned to national KPIs, including enrollment completion and timely therapy initiation.
• Conduct regular field rides, call coaching, performance reviews, and individual development conversations.
• Lead hiring, onboarding, and performance management for the regional FRM team in partnership with HR and the National Lead.
• Ensure all FRM activity complies with Pfizer's mission, compliance standards, and approved role scope.
• Manage regional budget, including headcount planning, travel spend, and program resources.

Skills

Leadership

Cross-functional influence

Coaching & development

Analytical thinking

Executive presence

Education

Bachelor's degree

MBA

MPH

PharmD

Job description

Pfizer seeks a Regional Director, I & I to lead a regional team of Field Reimbursement Managers (FRMs) and drive access strategies for the I & I portfolio. You will manage FRMs, coach performance, and coordinate across Brand, Market Access and Legal to ensure compliant, patient-centric access solutions.

The role requires 10+ years in pharma operations with payer and reimbursement expertise, plus 3–5+ years of leadership.