Regional Data Center Technician - 24/7 On-Site Support

Amazon Web Services (AWS)

New Albany (OH)

On-site

USD 39,000 - 68,000

Full time

14 days+

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Job summary

Amazon Data Services, Inc. in the United States is seeking a Data Center Technician to join our 24/7 operations team.

You will install equipment, repair hardware, troubleshoot network issues, and maintain documentation to ensure high availability across regional data centers in OH, IN, and PA. You will travel to or relocate within the region as needed, work with a diverse team of engineers and operational staff, and participate in on-call rotations to support mission-critical infrastructure and

Qualifications

1+ years of computer/server hardware troubleshooting or related IT experience.
High school or equivalent diploma.
Ability to travel within the regional work area and work shifts including nights/weekends/holidays.

Responsibilities

Performing server rack installations, hardware break-fix, troubleshooting network issues, and responding to incidents.
Serving as primary contact for internal and external stakeholders (engineers, software developers, vendors, contractors).
Performing on-call duties and participating in scheduled maintenance and change management activities.
Contributing to documentation and process improvement initiatives based on analysis of operational issues.
Helping to train and onboard new team members.