Regional Claims Leader - Workers' Comp Excellence

RemoteFetch; Lansing (MI); Remote; USD 100,000 - 158,000; Full time

Job summary

RemoteFetch is seeking a senior-level leader to oversee a regional workers' compensation claims organization, directing claim professionals and support staff toward exceptional service, accuracy, and efficiency.

The role emphasizes budget stewardship, regulatory compliance, and continuous improvement, while fostering collaboration and accountability across the team in a remote work setting with travel as needed.

Qualifications

• Bachelor's degree required or equivalent combination of education and experience.
• Seven years of workers' compensation claims experience with technical knowledge.
• Three years of supervisory or leadership experience in claims.

Responsibilities

• Manage monoline workers' compensation unit and staff.
• Lead team in cost containment, case handling, service and quality goals.
• Monitor workflows to maximize accuracy and efficiency; maintain service levels.
• Oversee quality review process and develop unit goals, procedures and systems.
• Stay updated on workers' compensation statutes and case law.
• Mentor employees and develop career paths; plan staffing and budget.
• Participate in annual departmental budgeting and strategic projects.

Skills

Leadership

Claims management

Budgeting

Strategic planning

Team supervision

Communication

Education

Bachelor's degree

Job description

RemoteFetch is seeking a senior-level leader to oversee a regional workers' compensation claims organization, directing claim professionals and support staff toward exceptional service, accuracy, and efficiency.

The role emphasizes budget stewardship, regulatory compliance, and continuous improvement, while fostering collaboration and accountability across the team in a remote work setting with travel as needed.