Regional Banking Experience Specialist

Huntington Bancshares, Inc.; Pleasant Hills (PA); On-site; USD 42,000 - 64,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking an Area Customer Experience Specialist to provide best-in-class service across multiple branches in the region.

You will support branch colleagues, handle customer transactions, identify opportunities to assist customers, and promote bank products and services. The role involves traveling between local branches with reliable transportation, delivering consistent customer experiences, and collaborating with a centralized leadership team for coaching and

Qualifications

• High School Diploma or GED.
• Minimum of 1 year customer service and branch banking experience.

Responsibilities

• Cover branch banking tasks: customer transactions, servicing needs, and guidance to customers.
• Process transactions accurately and maintain cash controls.
• Provide excellent customer service and resolve customer issues.
• Educate customers on deposits, loans and account maintenance.
• Promote banking technology and assist customers with online/mobile banking.
• Adhere to security, risk and regulatory policies.
• Be adaptable traveling to multiple branch locations.
• Perform other duties as assigned.

Skills

Customer service

Branch banking

Sales

Communication

Education

High School Diploma or GED

Job description

Huntington Bancshares, Inc. is seeking an Area Customer Experience Specialist to provide best-in-class service across multiple branches in the region.

You will support branch colleagues, handle customer transactions, identify opportunities to assist customers, and promote bank products and services. The role involves traveling between local branches with reliable transportation, delivering consistent customer experiences, and collaborating with a centralized leadership team for coaching and