Regional Banking Concierge & Branch Support

Huntington National Bank; Huber Heights (OH); Hybrid; USD 42,000 - 66,000; Full time

Job summary

Huntington National Bank is seeking an Area Customer Experience Specialist to support multiple branches regionally, traveling between locations as needed. This role focuses on maintaining strong customer relationships and delivering exceptional service while guiding customers through deposits, loans and digital banking solutions.

You will work with a centralized leadership team that provides coaching and skill development to help you progress in your career.

Qualifications

• High School Diploma or GED.
• Minimum of 1 year customer service and branch banking experience.
• Notary licensing preferred.

Responsibilities

• Provide coverage for branch banking, assisting customers and guiding to bank services.
• Process customer transactions accurately and balance daily.
• Provide excellent customer service and resolve issues.
• Educate customers on deposits, loans and maintenance issues.
• Educate on bank technology (online, mobile, ATM).
• Adhere to all policies and procedures.
• NMLS licensing available as part of career development.
• Notary licensing preferred.
• Travel to multiple branch locations throughout the week.
• Perform other duties as assigned.

Skills

Customer service

Branch banking

Sales

Presentation skills

Education

Bachelor’s degree

Job description

Huntington National Bank is seeking an Area Customer Experience Specialist to support multiple branches regionally, traveling between locations as needed. This role focuses on maintaining strong customer relationships and delivering exceptional service while guiding customers through deposits, loans and digital banking solutions.

You will work with a centralized leadership team that provides coaching and skill development to help you progress in your career.