Regional Banking Concierge

Huntington National Bank; Pleasant Hills (PA); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Huntington National Bank is seeking an Area Customer Experience Specialist to support multiple branches in a region. You will handle customer transactions, educate customers on banking products, and travel between branches as needed to deliver a consistent, high-quality experience.

The role emphasizes adaptability, reliable transportation, and collaboration with a centralized leadership team for coaching and skill development.

Qualifications

• Must have at least 1 year of customer service and branch banking experience.
• Bachelor’s degree preferred.
• Notary licensing preferred.

Responsibilities

• Provide coverage across branch banking including customer transactions and servicing needs.
• Process transactions accurately with proper cash controls and balancing.
• Educate customers on deposits, loans and banking services; support colleagues and maintain customer service excellence.
• Assist with technology education for online, mobile, and ATM banking.

Skills

Customer service

Branch banking

Sales & advisory

Technology literacy

Notary license (preferred)

Education

High School Diploma or GED

Bachelor’s degree

Tools

Cash handling

Job description

Huntington National Bank is seeking an Area Customer Experience Specialist to support multiple branches in a region. You will handle customer transactions, educate customers on banking products, and travel between branches as needed to deliver a consistent, high-quality experience.

The role emphasizes adaptability, reliable transportation, and collaboration with a centralized leadership team for coaching and skill development.