Remote Banking Concierge & Relationship Growth

Huntington National Bank; Alexandria (IN); Hybrid; USD 35,000 - 50,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker to provide exemplary service and help customers achieve their financial goals. This role involves client interactions where you will identify financial needs, recommend services, and process transactions accurately.

The ideal candidate will have strong customer service skills, a minimum of 1 year experience, and the ability to work effectively with a team. This position combines in-office work with potential flexible work arrangements.

Qualifications

• Minimum of 1 year in customer service or military service in a related role.
• 1 year or more in banking or goal-driven retail sales preferred.
• Cash handling skills and comfort with technology.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on deposit products and banking services.
• Proactively grow customer relationships through sales processes.
• Ensure compliance with operational and regulatory policies.

Skills

Customer service skills

Sales acumen

Relationship management

Communication skills

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank is seeking a Customer Experience Banker to provide exemplary service and help customers achieve their financial goals. This role involves client interactions where you will identify financial needs, recommend services, and process transactions accurately.

The ideal candidate will have strong customer service skills, a minimum of 1 year experience, and the ability to work effectively with a team. This position combines in-office work with potential flexible work arrangements.