Regional Multi-Branch Banking Experience Specialist

Huntington Bank; White Oak (PA); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Huntington Bank is seeking an Area Customer Experience Specialist to support branches in a region, delivering best-in-class service to walk-in customers and colleagues. The ACES will provide coverage across multiple branches, processing transactions accurately and educating customers on deposits, loans and bank technology.

Travel between locations is required, and reliable transportation is essential for success in this role.

Qualifications

• High School Diploma or GED required.
• At least 1 year of customer service and branch banking experience preferred.
• Bachelor’s degree and sales/customer service aptitude are desirable.

Responsibilities

• Provide coverage across branches for transactions and customer needs.
• Process transactions accurately with proper cash controls.
• Educate customers on deposits, loans and banking technology.
• Resolve customer issues and refer to other bank areas as needed.
• Travel between local branches and adapt to different locations.

Skills

Customer service

Cash handling

Banking products knowledge

Sales skills

Education

High School Diploma or GED

Bachelor’s degree

Job description

Huntington Bank is seeking an Area Customer Experience Specialist to support branches in a region, delivering best-in-class service to walk-in customers and colleagues. The ACES will provide coverage across multiple branches, processing transactions accurately and educating customers on deposits, loans and bank technology.

Travel between locations is required, and reliable transportation is essential for success in this role.