Regional Asset Protection Leader

Ulta Beauty; Washington (District of Columbia); On-site; USD 110,000 - 170,000; Full time

Job summary

Ulta Beauty in Washington, DC region seeks a Regional Asset Protection Manager to lead and coordinate all AP functions across 10–16 districts and 120–190 stores. You will hire and develop a team of Area AP Managers, work with store leaders, supply chain, and legal services to drive shrink reduction, safety initiatives, and asset protection programs.

This role partners with field leaders and corporate partners, uses analytics to identify risks, conducts investigations, and guides regions through

Responsibilities

• Hire, manage, and develop Area Asset Protection Managers for future growth; focus on individual development and succession planning to build bench strength and increase internal promotions.
• Provide training, development, and guidance to AAPMs in all aspects of their role, including training, investigations, interviews, analytics, audits, case management, exception reporting, etc.
• In partnership with AAPMs, educate Field Operations in shrink awareness, including programs, methods for protecting inventory, cash, equipment, and other company assets.
• Oversight of all internal and external investigations using multiple tools and resources. Guide AAPMs in preparing, coordinating, and conducting internal investigations and interviews promptly regarding integrity issues, theft, and violations of company policy.
• Review exception-based reporting (EBR) and conduct group or 1:1 training to ensure direct reports utilize store exception reporting to develop internal investigations.
• Review regional reports and various analytics to support our store visit strategy and validate AAPMs complete required audits.
• Assess and consult with AAPMs and District Managers on opportunities to improve performance results based on store audit results.
• Support and collaborate with the Regional Vice President to identify shrink root causes, trends, and talent performance from AP's various business intelligence platforms, store audit results, and through store visits.
• In partnership with the Regional Vice President, develop the Region’s strategic shrink plan, including management and oversight of the High Shrink Program to improve profitability.
• Partner with the Regional Vice President and District Managers to coordinate and present information to Stores and Field Leadership audiences, including conference calls and regional and district meetings.
• Develop and maintain positive relationships with Store Operations Regional Vice President, District Managers, and Store Teams and work collaboratively with Corporate and Supply Chain Business Partners to drive improvements in inventory shrinkage, safety, and store concerns.
• Prepare and present business review and overview of region performance to senior leadership, including C-suite executives, Senior VP of Operations, Vice Presidents and Directors of various departments during store visits, operational and virtual meetings.
• Collate weekly operational reporting to identify outliers, drive business results, and support accountability to processes (i.e., Inventory Control reporting, external incidents, tester and applicable business metrics)
• Ensure AAPM completes necessary training both in new stores and current locations, focusing on new leaders, shrink performance, audit scores, and other key indicators.
• Manage physical security ad hoc budget within the Region to ensure stores receive needed camera upgrades and replacements to support LP investigations and initiatives.
• Partner with AAPM’s, Field Leaders, and other key business partners as needed to investigate external incidents (i.e., burglary, ORC activity, and robbery). Develop action plans to implement preventive measures that will reduce the frequency of events. In partnership with the ORC Managers, LP Operations, and Facilities.
• Partner with AP Director to identify, recommend, and deploy new and upgraded store AP attributes, technology, process improvements related to shrink, security, safety, sanitation, and cash management. Review and provide recommendations for the physical security setup of new and existing stores.
• Manage Region’s AP travel expense budget; approve and manage team expenses and timely reporting
• Maintain appropriate confidentiality, review, and assess the quality of internal and external investigations and interviews performed by the AP Team to ensure company standards and procedures are followed, and case data is accurate; provide feedback and coaching to AAPM as needed.
• Support, actively participate in, or lead various company programs, technology solutions, proofs of concept, and rollouts (new and current processes) that tie to our larger strategic imperatives.
• Ensure operational standards are being maintained on store visits, through reporting and in alignment with Standard Operating Procedures (SOPs), corporate directives, and regional priorities. Leverage analytics, technology, and reporting to understand operational deficiencies and identify opportunities for improvement.
• Participate in various AP programs and initiatives and lead special projects to strengthen the overall AP team and deliver on our company goals and objectives.
• Partner with local law enforcement, landlords, district attorneys, and retail industry networks to assist with quick case resolutions and foster community support.
• Lead with empathy when assisting regional teams in any emergency event; follow Ulta Beauty Safety Guidelines while

Job description

Ulta Beauty in Washington, DC region seeks a Regional Asset Protection Manager to lead and coordinate all AP functions across 10–16 districts and 120–190 stores. You will hire and develop a team of Area AP Managers, work with store leaders, supply chain, and legal services to drive shrink reduction, safety initiatives, and asset protection programs.

This role partners with field leaders and corporate partners, uses analytics to identify risks, conducts investigations, and guides regions through