Regional Area Manager, Retail Operations

Bridgestone Americas; Annapolis (MD); On-site; USD 93,000 - 159,000; Full time

Benefits offered by this job

Onboarding experience

Mentorship & training

CSR activities

Global, dynamic work environment

Work-life effectiveness

Inclusive team

Job summary

Bridgestone Retail Operations (BSRO), part of Bridgestone Americas, seeks an Area Manager to lead store operations and compliance across multiple locations. You will guide store managers, drive customer-centric culture, and manage regional P&L with a focus on sales growth and KPI improvement.

The role requires deep multi-unit retail experience, P&L oversight, and willingness to travel, with a strong emphasis on developing teams and community engagement.

Qualifications

• Minimum 8 years combined experience managing a single store or multi-unit retail operation
• Minimum 3-5 years oversight of a P&L for a store or area/district
• High school degree or equivalent is required
• BS/BA Degree Strongly preferred or equivalent combination of education and work experience
• 3-5 years experience as a hiring manager recruiting, hiring and promoting teammates
• Automotive Industry experience preferred but not required
• Resides in assigned Area
• Must have a valid Drivers License
• Must be willing to travel

Responsibilities

• Oversee the performance of multiple Store Managers and their retail locations
• Support company initiatives to achieve the Vision 2020 Company strategy and to deliver a high-performance, customer-centric culture
• Monitor performance goals for each store including customer count/retention, unit sales, CFNA (credit card) applications, telephone conversions and safety
• Identify training and development opportunities for teammates
• Set business plan and manage the P&L for assigned Area
• Drive B2B business within the assigned area and train Store Managers on B2B related duties
• Ensure stores within the assigned area are following compliance and safety policies and procedures
• Manage and resolve customer escalations
• Partner with other region and Store Support Center staff as needed to lead and manage needs of the Area (Human Resources, Finance, Marketing, etc.)
• Closely monitor Talent Acquisition efforts, Labor Demand Forecasting and Payroll
• Visit each store regularly and attend region meetings as required by the Region Manager

Job description

Bridgestone Retail Operations (BSRO), part of Bridgestone Americas, seeks an Area Manager to lead store operations and compliance across multiple locations. You will guide store managers, drive customer-centric culture, and manage regional P&L with a focus on sales growth and KPI improvement.

The role requires deep multi-unit retail experience, P&L oversight, and willingness to travel, with a strong emphasis on developing teams and community engagement.