Area Manager, Multi-Unit Retail — Drive Growth & Experience

Bridgestone America, Inc.; Northern (KY); Hybrid; USD 93,000 - 159,000; Full time

Job summary

Bridgestone Retail Operations is seeking an Area Manager to lead the operations and compliance of multiple stores within your region. You will empower store managers to deliver outstanding customer experiences, drive sales growth, and manage P&L with a strategic and hands-on leadership approach.

Ideal candidates have 8+ years of multi-unit retail leadership, strong P&L oversight, and a track record of developing teammates. Travel within the assigned area is required, and a BS/BA is preferred.

Qualifications

• Minimum 8 years combined experience managing a single store or multi-unit retail operation.
• Minimum 3-5 years oversight of a P&L for a store or area/district.
• High school degree or equivalent is required.
• BS/BA Degree strongly preferred or equivalent combination of education and work experience.
• 3-5 years experience as a hiring manager recruiting, hiring and promoting teammates.
• Automotive Industry experience preferred but not required.
• Resides in assigned Area.
• Must have a valid Drivers License.
• Must be willing to travel.

Responsibilities

• Oversee the performance of multiple Store Managers and their retail locations.
• Support company initiatives to achieve the Vision 2020 Company strategy and to deliver a high-performance, customer-centric culture.
• Monitor performance goals for each store including customer count/retention, unit sales, CFNA (credit card) applications, telephone conversions and safety.
• Identify training and development opportunities for teammates.
• Set business plan and manage the P&L for assigned Area.
• Drive B2B business within the assigned area and train Store Managers on B2B related duties.
• Ensure stores within the assigned area are following compliance and safety policies and procedures.
• Manage and resolve customer escalations.
• Partner with other region and Store Support Center staff as needed to lead and manage needs of the Area (Human Resources, Finance, Marketing, etc.).
• Closely monitor Talent Acquisition efforts, Labor Demand Forecasting and Payroll.
• Visit each store regularly and attend region meetings as required by the Region Manager.

Skills

Store management

Leadership

P&L management

Customer experience

Team development

Education

Bachelor's degree

Job description

Bridgestone Retail Operations is seeking an Area Manager to lead the operations and compliance of multiple stores within your region. You will empower store managers to deliver outstanding customer experiences, drive sales growth, and manage P&L with a strategic and hands-on leadership approach.

Ideal candidates have 8+ years of multi-unit retail leadership, strong P&L oversight, and a track record of developing teammates. Travel within the assigned area is required, and a BS/BA is preferred.