Area Manager — Multi‑Unit Retail Leader

Bridgestone Americas, Inc.; Cleveland, Northern (TN, KY); Hybrid; USD 93,000 - 159,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Paid vacation and holidays

401(k) plan

Training & development

Job summary

Bridgestone Retail Operations (BSRO) seeks an Area Manager to lead store performances across a region, guiding store managers to deliver superior customer experiences. This role emphasizes strategic direction, multi-unit operations, and active involvement in communities served, with the tools of a dynamic back-office and regional support team.

Ideal candidates bring deep retail leadership, P&L ownership, and a passion for developing others.

Qualifications

• Minimum 8 years combined experience managing a single store or multi-unit retail operation.
• Minimum 3-5 years oversight of a P&L for a store or area/district.
• High school degree or equivalent is required.
• BS/BA Degree strongly preferred or equivalent combination of education and work experience.
• 3-5 years experience as a hiring manager recruiting, hiring and promoting teammates.
• Automotive industry experience preferred but not required.
• Resides in assigned Area.
• Must have a valid Drivers License.
• Must be willing to travel.

Responsibilities

• Oversee the performance of multiple Store Managers and their retail locations
• Support company initiatives to achieve the Vision 2020 Company strategy and to deliver a high-performance, customer-centric culture
• Monitor performance goals for each store including customer count/retention, unit sales, CFNA (credit card) applications, telephone conversions and safety
• Identify training and development opportunities for teammates
• Set business plan and manage the P&L for assigned Area
• Drive B2B business within the assigned area and train Store Managers on B2B related duties
• Ensure stores within the assigned area are following compliance and safety policies and procedures
• Manage and resolve customer escalations
• Partner with other region and Store Support Center staff as needed to lead and manage needs of the Area (Human Resources, Finance, Marketing, etc.)
• Closely monitor Talent Acquisition efforts, Labor Demand Forecasting and Payroll
• Visit each store regularly and attend region meetings as required by the Region Manager

Skills

Store leadership

P&L management

Hiring experience

Travel readiness

Education

HS diploma or equivalent

BS/BA degree preferred

Job description

Bridgestone Retail Operations (BSRO) seeks an Area Manager to lead store performances across a region, guiding store managers to deliver superior customer experiences. This role emphasizes strategic direction, multi-unit operations, and active involvement in communities served, with the tools of a dynamic back-office and regional support team.

Ideal candidates bring deep retail leadership, P&L ownership, and a passion for developing others.