Regional Area Manager: Multi-Unit Retail Leader

Bridgestone Americas; Baltimore (MD); On-site; USD 93,000 - 159,000; Full time

Benefits offered by this job

Onboarding experience and integration

Growth through training and mentorship

CSR activities

Global, dynamic work environment

Work/life effectiveness

Inclusive team

Job summary

Bridgestone Americas is seeking an Area Manager to lead store operations and compliance within a defined region. You will guide store managers and teams to deliver a best-in-class customer experience while driving sales growth and profit, leveraging regional support and Bridgestone tools.

A strong candidate has multi-unit retail P&L experience, is adept at talent development, and travels within the area. You'll engage communities, manage safety and performance metrics, and partner with HR,

Qualifications

• Minimum 8 years combined experience managing a single store or multi-unit retail operation.
• Minimum 3-5 years oversight of a P&L for a store or area/district
• High school degree or equivalent is required
• BS/BA Degree Strongly preferred or equivalent combination of education and work experience
• 3-5 years experience as a hiring manager recruiting, hiring and promoting teammatesAutomotive Industry experience preferred but not required
• Resides in assigned Area
• Must have a valid Drivers License
• Must be willing to travel

Responsibilities

• Oversee the performance of multiple Store Managers and their retail locations
• Support company initiatives to achieve the Vision 2020 Company strategy and to deliver a high-performance, customer-centric culture
• Monitor performance goals for each store including customer count/retention, unit sales, CFNA (credit card) applications, telephone conversions and safety
• Identify training and development opportunities for teammates
• Set business plan and manage the P&L for assigned Area
• Drive B2B business within the assigned area and train Store Managers on B2B related duties
• Ensure stores within the assigned area are following compliance and safety policies and procedures
• Manage and resolve customer escalations
• Partner with other region and Store Support Center staff as needed to lead and manage needs of the Area (Human Resources, Finance, Marketing, etc.)
• Closely monitor Talent Acquisition efforts, Labor Demand Forecasting and Payroll
• Visit each store regularly and attend region meetings as required by the Region Manager

Skills

Store management

P&L management

Leadership

Customer experience

Strategic planning

Education

High school diploma

BS/BA degree preferred

Job description

Bridgestone Americas is seeking an Area Manager to lead store operations and compliance within a defined region. You will guide store managers and teams to deliver a best-in-class customer experience while driving sales growth and profit, leveraging regional support and Bridgestone tools.

A strong candidate has multi-unit retail P&L experience, is adept at talent development, and travels within the area. You'll engage communities, manage safety and performance metrics, and partner with HR,