Regional Area Manager, Auto Care & Customer Experience

Bridgestone Americas; Saint Cloud (MN); On-site; USD 93,300 - 158,600; Full time

Benefits offered by this job

Onboarding experience

Mentorship and development

CSR activities

Global, dynamic environment

Work-life balance

Diverse and inclusive team

Job summary

Bridgestone Americas is seeking an Area Manager for Bridgestone Retail Operations to lead multiple stores within the assigned region. You will guide store managers toward a customer-centric culture, drive sales growth, and ensure compliance and safety across locations.

The role focuses on P&L management, operational excellence, and developing teammates with bold leadership in a competitive retail environment.

Qualifications

• Minimum 8 years combined experience managing a single store or multi-unit retail operation.
• Minimum 3-5 years oversight of a P&L for a store or area/district.
• High school degree or equivalent is required.
• BS/BA degree strongly preferred or equivalent combination of education and work experience.
• 3-5 years experience as a hiring manager recruiting, hiring and promoting teammates.
• Automotive industry experience preferred but not required.
• Resides in assigned area.
• Must have a valid driver’s license.
• Must be willing to travel.

Responsibilities

• Oversee the performance of multiple Store Managers and their retail locations.
• Support company initiatives to achieve the Vision 2020 Company strategy and to deliver a high‑performance, customer‑centric culture.
• Monitor performance goals for each store including customer count/retention, unit sales, CFNA (credit card) applications, telephone conversions and safety.
• Identify training and development opportunities for teammates.
• Set business plan and manage the P&L for assigned Area.
• Drive B2B business within the assigned area and train Store Managers on B2B related duties.
• Ensure stores within the assigned area are following compliance and safety policies and procedures.
• Manage and resolve customer escalations.
• Partner with other region and Store Support Center staff as needed to lead and manage needs of the Area (Human Resources, Finance, Marketing, etc.).
• Closely monitor Talent Acquisition efforts, Labor Demand Forecasting and Payroll.
• Visit each store regularly and attend region meetings as required by the Region Manager.

Skills

Leadership

Store operations

Customer focus

Strategic planning

Education

High school diploma or equivalent

BS/BA degree preferred

Job description

Bridgestone Americas is seeking an Area Manager for Bridgestone Retail Operations to lead multiple stores within the assigned region. You will guide store managers toward a customer-centric culture, drive sales growth, and ensure compliance and safety across locations.

The role focuses on P&L management, operational excellence, and developing teammates with bold leadership in a competitive retail environment.