Regional Administrative Assistant – Clinic Operations

Dialysis Clinic, Inc.; Rapid City (SD); On-site; USD 40,000 - 53,000; Full time

Benefits offered by this job

Medical benefits

Life and disability insurance

PTO including holidays

Extended Sick Bank (ESB)

Retirement plan with employer match

Education reimbursement

Employee assistance program

Wellness program

Job summary

Dialysis Clinic, Inc. in Rapid City, SD is seeking a Regional Administrative Assistant to support two clinics and a hospital services program. You will handle medical records, billing, and front-desk duties while ensuring HIPAA compliance and smooth clinic operations.

The role involves coordinating with nursing and operations staff, maintaining patient records, and supporting AR activities. A high school diploma, basic medical terminology familiarity, and proficiency with Word/Excel are

Qualifications

• Excellent communication skills.
• Demonstrated clinical excellence.
• Desire to collaborate with care teams.
• Ability to problem solve.

Responsibilities

• Serves as the Medical Record Practitioner for the satellite clinic - is knowledgeable of HIPAA, and ensures proper maintenance, security, storage and destruction of patient medical records.
• Answers the phone, forwards the calls to the appropriate person, or takes messages.
• Greets all patients and visitors and directs them to their appropriate destination.
• Creates memos, correspondence, reports, and other documents as requested.
• Maintains the billing information for all in-center and transient patients. Verifies patient insurance and obtains pre-authorization when required.
• Keys daily flow sheets, generates reports, balances charges, and checks entries for accuracy.
• Assists AR personnel by notifying patients about delinquent accounts and in collection of accounts as requested.
• Completes log of incoming checks and cash.
• Verifies patient status daily (i.e. hospitalizations, missing a treatment, etc.).
• Prepares new patient packet for new admissions and for transient patients.
• Assist Nurse Manager, Area Operations Director, and clinical staff with clerical work as requested.

Skills

Communication

Clinical excellence

Collaboration

Problem solving

Education

High school diploma or GED

Familiarity with medical terminology

Tools

Microsoft Word

Excel

Job description

Dialysis Clinic, Inc. in Rapid City, SD is seeking a Regional Administrative Assistant to support two clinics and a hospital services program. You will handle medical records, billing, and front-desk duties while ensuring HIPAA compliance and smooth clinic operations.

The role involves coordinating with nursing and operations staff, maintaining patient records, and supporting AR activities. A high school diploma, basic medical terminology familiarity, and proficiency with Word/Excel are