Regional Administrative Assistant

Dialysis Clinic, Inc.; Rapid City (SD); On-site; USD 40,000 - 53,000; Full time

Benefits offered by this job

Medical benefits

Life and disability insurance

PTO including holidays

Extended Sick Bank (ESB)

Retirement plan with employer match

Education reimbursement

Employee assistance program

Wellness program

Job summary

Dialysis Clinic, Inc. in Rapid City, SD is seeking a Regional Administrative Assistant to support two clinics and a hospital services program. You will handle medical records, billing, and front-desk duties while ensuring HIPAA compliance and smooth clinic operations.

The role involves coordinating with nursing and operations staff, maintaining patient records, and supporting AR activities. A high school diploma, basic medical terminology familiarity, and proficiency with Word/Excel are

Qualifications

• Excellent communication skills.
• Demonstrated clinical excellence.
• Desire to collaborate with care teams.
• Ability to problem solve.

Responsibilities

• Serves as the Medical Record Practitioner for the satellite clinic - is knowledgeable of HIPAA, and ensures proper maintenance, security, storage and destruction of patient medical records.
• Answers the phone, forwards the calls to the appropriate person, or takes messages.
• Greets all patients and visitors and directs them to their appropriate destination.
• Creates memos, correspondence, reports, and other documents as requested.
• Maintains the billing information for all in-center and transient patients. Verifies patient insurance and obtains pre-authorization when required.
• Keys daily flow sheets, generates reports, balances charges, and checks entries for accuracy.
• Assists AR personnel by notifying patients about delinquent accounts and in collection of accounts as requested.
• Completes log of incoming checks and cash.
• Verifies patient status daily (i.e. hospitalizations, missing a treatment, etc.).
• Prepares new patient packet for new admissions and for transient patients.
• Assist Nurse Manager, Area Operations Director, and clinical staff with clerical work as requested.

Skills

Communication

Clinical excellence

Collaboration

Problem solving

Education

High school diploma or GED

Familiarity with medical terminology

Tools

Microsoft Word

Excel

Job description

Overview

Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states "the care of the patient is our reason for existence," and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care and offer paid training, competitive pay, outstanding benefits, Sundays off and a strong culture. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers.

Regional Administrative Assistant

The Regional Administrative Assistant is responsible for performing numerous administrative responsibilities in support of clinical operations. This position will support two in-center clinics and one hospital services program in the Rapid City and Spearfish area.

Schedule

Full-time, typical schedule is five 8-hour shifts starting at 8am, Monday - Friday

Compensation

Pay range starts at $19+ depending on qualifications and experience

Benefits

• Comprehensive medical, dental and vision benefits
• Life and long-term disability insurance provided at no additional expense to employee
• Paid time off (PTO) including holidays
• Extended Sick Bank (ESB) in addition to PTO - paid time for doctor appointments, sickness or medical leave
• Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent
• Education reimbursement
• Employee assistance program
• Wellness program
• Among others

Responsibilities

What You Can Expect:

• Serves as the Medical Record Practitioner for the satellite clinic - is knowledgeable of HIPAA, and ensures proper maintenance, security, storage and destruction of patient medical records.
• Answers the phone, forwards the calls to the appropriate person, or takes messages.
• Greets all patients and visitors and directs them to their appropriate destination.
• Creates memos, correspondence, reports, and other documents as requested.
• Maintains the billing information for all in-center and transient patients. Verifies patient insurance and obtains pre-authorization when required.
• Keys daily flow sheets, generates reports, balances charges, and checks entries for accuracy.
• Assists AR personnel by notifying patients about delinquent accounts and in collection of accounts as requested.
• Completes log of incoming checks and cash.
• Verifies patient status daily (i.e. hospitalizations, missing a treatment, etc.).
• Prepares new patient packet for new admissions and for transient patients.
• Assist Nurse Manager, Area Operations Director, and clinical staff with clerical work as requested.

Qualifications

Successful Candidates Bring:

• Excellent communication skills
• Demonstrated clinical excellence
• Desire to collaborate with care teams
• Ability to problem solve

Education/Training

• High school diploma or general education degree (GED)
• Three to six months related experience and/or training
• Familiarity with medical terminology is preferred
• Proficient with Microsoft Word and Excel

DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.

DCI's Differentiator

Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation's largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. DCI invests in our care teams and funds research to further kidney care and treatment options. DCI prioritizes a holistic approach and offers hemodialysis, home dialysis and peritoneal dialysis treatment options. We empower patients to live meaningful and productive lives while also delivering high quality kidney care, saving lives and reducing hospitalizations. Learn more about DCI and see if we're hiring in a clinic near you! www.dciinc.jobs

If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at [e-mail] or 615-327-3061. Once a request has been made, DCI will initiate a discussion with you about your needs and whether an accommodation can be provided. DCI is committed to providing such accommodations where possible.

DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities.

For more information about equal opportunity please see:
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf;
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf;
https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf; and
https://www.nlrb.gov/sites/default/files/attachments/basic-page/node-3788/employeerightsposter-8-5x11.pdf.

Security Roles and Responsibilities can be reviewed at:https://www.dciinc.org/security-roles

Job Location

US-SD-Rapid City | US-SD-Spearfish | US-SD-Rapid City