Regional Access & Referrals Supervisor

Integrated Services for Behavioral Health; Zanesville (OH); On-site; USD 61,174 - 79,175; Full time

Benefits offered by this job

Medical

Dental

Vision

Short-term Disability

Long-term Disability

401K with Employer Match

EAP

Job summary

Integrated Services for Behavioral Health (ISBH) in Southeast Ohio seeks an Access Supervisor to oversee referrals for care and ensure timely access across regions. You will lead a team of intake specialists, collaborate with community partners, and maintain compliant, high‑quality communications.

The role requires a high school diploma (Bachelor’s and Master’s preferred in social work or counseling with LISW/LPCC in Ohio) and at least three years in healthcare or behavioral health, including

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in social work or clinical counseling required.
• Master’s degree in social work or clinical counseling required.
• Active LISW or LPCC license in Ohio required.

Responsibilities

• Oversee referrals for care and timely access across regions.
• Manage a team of intake specialists and develop staff.
• Ensure quality and timely written/verbal communication with clients and partners.
• Lead performance management, recruitment, onboarding, and development.

Skills

Advanced communication

Database skills

Internet-based work

Organizational skills

Medicaid billing

Reliable transportation

Driver's license

Auto insurance

Deadline management

Education

High school diploma or GED

Bachelor's degree in social work or clinical counseling

Master's degree in social work or clinical counseling

Licensed in Ohio (LISW or LPCC)

Job description

Integrated Services for Behavioral Health (ISBH) in Southeast Ohio seeks an Access Supervisor to oversee referrals for care and ensure timely access across regions. You will lead a team of intake specialists, collaborate with community partners, and maintain compliant, high‑quality communications.

The role requires a high school diploma (Bachelor’s and Master’s preferred in social work or counseling with LISW/LPCC in Ohio) and at least three years in healthcare or behavioral health, including