Access & Referrals Team Lead

Integrated Services for Behavioral Health; Seaman (OH); On-site; USD 61,174 - 79,175; Full time

Benefits offered by this job

Medical

Dental

Vision

Short-term Disability

Long-term Disability

401K with Employer Match

EAP provides support and resources

Job summary

Integrated Services for Behavioral Health (ISBH) in Ohio seeks an Access Supervisor to oversee referral workflows and ensure timely access to services across regions. You will lead a team of intake specialists, build partnerships with community organizations, and promote high-quality communication with clients while maintaining HIPAA compliance.

The role requires a LISW/LPCC license in Ohio, a bachelor’s and a master’s in social work or counseling, and at least three years in healthcare or

Qualifications

• High school diploma or GED required.
• Bachelor’s and Master’s degrees in social work or clinical counseling required.
• Active LISW or LPCC license in Ohio required.

Responsibilities

• Oversee referrals and ensure timely access to services.
• Manage a team of intake specialists across regions.
• Maintain relationships with employees and community partners.
• Ensure HIPAA compliance and professional guidelines.
• Lead performance management, recruitment, and onboarding.

Skills

Advanced communication

Database proficiency

Office software

Organization skills

Deadline management

Transportation access

Driver's license

Insurance knowledge

Education

HS diploma or GED

Bachelors in social work or counseling

Masters in social work or counseling

LISW or LPCC licensed in Ohio

Tools

Databases

Spreadsheets

General software

Job description

Integrated Services for Behavioral Health (ISBH) in Ohio seeks an Access Supervisor to oversee referral workflows and ensure timely access to services across regions. You will lead a team of intake specialists, build partnerships with community organizations, and promote high-quality communication with clients while maintaining HIPAA compliance.

The role requires a LISW/LPCC license in Ohio, a bachelor’s and a master’s in social work or counseling, and at least three years in healthcare or