Access & Referrals Supervisor – Behavioral Health

Integrated Services for Behavioral Health; Newark (OH); On-site; USD 61,174 - 79,175; Full time

Benefits offered by this job

Medical

Dental

Vision

Short-term Disability

Long-term Disability

401K with Employer Match

Employee Assistance Program (EAP)

Job summary

Integrated Services for Behavioral Health in Ohio is seeking an Access Supervisor to oversee referrals for care and ensure timely access across multiple regions. You will lead a team of intake specialists and build strong relationships with staff and community partners.

The role requires a LISW/LPCC license in Ohio, a master’s degree in social work or clinical counseling, and relevant healthcare or behavioral health supervisory experience.

Qualifications

• High school diploma or GED equivalent required.
• Bachelor’s degree in social work or clinical counseling required.
• Master’s degree in social work or clinical counseling required.
• Active LISW or LPCC in the state of Ohio required.

Responsibilities

• Monitors timeliness, accuracy and follow‑up of referral specialist.
• Ensures quality and timeliness in written and verbal communication with clients and community partners.
• Responsible for performance management, recruitment, onboarding, and team development, including implementing progressive discipline when necessary.
• Provides routine support and assistance to employees through individual and group conferences, assistance in analyzing problems, and in improving their support and helping skills.
• Leads agency‑wide collaboration and innovation to support desired outcomes.
• Responsible for implementation and oversight of organizational policies, procedures, and/or processes.
• Participates in outreach activities such as follow‑up or reminder calls as necessary.
• Maintains compliance with HIPAA, mandated reporting requirements, and professional ethical guidelines.
• Utilizes databases and Electronic Health Record systems for accurate client documentation.
• Travels within designated service areas as needed.
• All other duties as assigned.

Skills

Communication skills

Medicaid billing

Databases & software

Transportation

Deadline management

Education

High School Diploma or GED

Bachelor’s degree in social work or clinical counseling

Master’s degree in social work or clinical counseling

LISW or LPCC license in Ohio

Job description

Integrated Services for Behavioral Health in Ohio is seeking an Access Supervisor to oversee referrals for care and ensure timely access across multiple regions. You will lead a team of intake specialists and build strong relationships with staff and community partners.

The role requires a LISW/LPCC license in Ohio, a master’s degree in social work or clinical counseling, and relevant healthcare or behavioral health supervisory experience.