Access & Referral Supervisor, Behavioral Health

Integrated Services for Behavioral Health; Columbus (OH); On-site; USD 61,174 - 79,175; Full time

Benefits offered by this job

Medical

Dental

Vision

Short-term Disability

Long-term Disability

401K w/ Employer Match

EAP

Job summary

Integrated Services for Behavioral Health (ISBH) seeks an Access Supervisor to oversee referral timeliness, data integrity, and team performance across Southeast Ohio. The role focuses on maintaining high quality client interactions and coordinating with community partners.

The position requires advanced degrees in social work or clinical counseling and an active LISW/LPCC license in Ohio, with leadership experience and HIPAA compliance expertise preferred.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in social work or clinical counseling required.
• Master’s degree in social work or clinical counseling required.
• Active LISW or LPCC in Ohio required.

Responsibilities

• Monitor timeliness, accuracy, and follow‑up of referrals.
• Ensure quality communication with clients and partners.
• Supervise staff including recruitment, onboarding, and discipline.
• Support employees through conferences and problem analysis.
• Lead agency‑wide collaboration and policy oversight.
• Travel within designated service areas as needed.

Skills

Advanced communication

Database & software experience

Organization & time management

Medicaid billing

Valid driver’s license

Auto insurance

Transportation access

Deadline management

Education

High school diploma or GED

Bachelor’s degree in social work or clinical counseling

Master’s degree in social work or clinical counseling

LISW or LPCC license in Ohio

Tools

Electronic Health Record systems

Job description

Integrated Services for Behavioral Health (ISBH) seeks an Access Supervisor to oversee referral timeliness, data integrity, and team performance across Southeast Ohio. The role focuses on maintaining high quality client interactions and coordinating with community partners.

The position requires advanced degrees in social work or clinical counseling and an active LISW/LPCC license in Ohio, with leadership experience and HIPAA compliance expertise preferred.